Acer Aspire 5 User Manual

Frequently asked questions - 69
FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during the
use of your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or boot up.
Check if power is being supplied to the computer (if your computer
has a power indicator, it will be off); if there is no power, check the
following:
• If you are using on the battery, it may be low and unable to power
the computer. Connect the AC adapter to recharge the battery pack.
You may need to wait a few minutes before trying to turn your
computer on again.
• Make sure that the AC adapter is properly plugged into the
computer and to the power outlet.
If power is being supplied to the computer, check the following:
• Do you have a USB storage device (USB drive, CD drive or
smartphone) plugged into your computer? Unplug it and press Ctrl
+ Alt + Del to restart the system.
Nothing appears on the screen.
The computer’s power management system automatically blanks the
screen to save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, three things might
be the cause:
• The brightness level might be too low. Use the Brightness up hotkey
to adjust the brightness level.
• The display device might be set to an external monitor. Press the
display toggle hotkey to toggle the display back to the computer.
• The computer may be in Sleep or Hibernate mode (if there is a
power LED, it will flash). Press and release the power button to
resume.
No audio is heard from the computer.
Check the following:
• The volume may be muted. Look at the volume control (speaker)

Acer Aspire 5 Specifications

General

Bus type	OPI
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
Processor model	i3-8145U
System bus rate	4 GT/s
Processor family	Intel® Core™ i3
Processor socket	BGA 1528
Processor threads	4
Processor codename	Whiskey Lake
Configurable TDP-up	25 W
Processor frequency	2.1 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.3 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	16
Memory slots	2x SO-DIMM
Internal memory	4 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Ethernet LAN	Yes
Wi-Fi standards	802.11a, 802.11b, 802.11g, 802.11ad, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 9560
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network connection	No
Battery capacity	3320 mAh
Battery life (max)	7 h
Pointing device	Touchpad
Storage media	SSD
Total storage capacity	256 GB
Compatible memory cards	SD
Form factor	Clamshell
Product type	Laptop
Product color	Black
AC adapter power	65 W
Display diagonal	15.6 \
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Linux
Processor ARK ID	149090
Intel TSX-NI version	0.00
Processor package size	46x24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
On-board graphics card ID	0x3EA0
On-board graphics card model	Intel® UHD Graphics
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz

Weight and Dimensions

Depth	247.5 mm
Width	363.4 mm
Height	17.95 mm
Weight	1800 g