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Warranty Statement for North & South America (excluding

Brazil)

WARRANTY STATEMENT

For AOC Color Monitors

Including those Sold within North America as Specified

Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of

three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer

purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either

repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except

as *stated below. The parts or product that are replaced become the property of EPI.

In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center

closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI

Authorized Service Center. If you cannot deliver the product in person:

Pack it in its original shipping container (or equivalent)

Put the RMA number on the address label

Put the RMA number on the shipping carton

Insure it (or assume the risk of loss/damage during shipment)

Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly packaged.

EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is

not responsible for any costs associated with the transportation of product across international borders. This

includes the international borders of the countries within this warranty statements.

In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free

number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.

* This limited warranty does not cover any losses or damages that occur as a result of:

Shipping or improper installation or maintenance

Misuse

Neglect

Any cause other than ordinary commercial or industrial application

Adjustment by non-authorized source

Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center

Improper environment

Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities

This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third

party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

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AOC AG352UCG Specifications

General