AOC I2490PXQU User Manual

57
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
on www.aoc-europe.com for the warranty instructions in your country. The freight cost for the warranty is pre-paid
by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product
and deliver to the AOC Certified or Authorized Service Center under the following condition:
 Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
 Put the RMA number on the address label
 Put the RMA number on the shipping carton
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of: 
 Damages during transport due to improper packaging
 Improper installation or maintenance other then in accordance with AOC’s user manual
 Misuse
 Neglect
 Any cause other than ordinary commercial or industrial application
 Adjustment by non-authorized source
 Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
 Improper environments like humidity, water damage and dusts
 Damaged by violence, earthquake and terrorist attacks
 Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.

AOC I2490PXQU Specifications

General

Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Backlight type	W-LED
Display surface	-
Pixel frequency	170 MHz
Display diagonal	23.8 \
Surface hardness	3H
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 76 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 83 kHz
Supported video modes	1080p
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	100 %
Contrast ratio (dynamic)	100000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.452 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
HDCP	Yes
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
Headphone connectivity	3.5 mm
USB Type-A downstream ports quantity	4
Certification	True
Product color	Black
Front bezel color	Gray
Heavy metals free	Hg (mercury)
Market positioning	Business
Compliance industry standards	RoHS
Tilt angle range	-5 - 25 °
Number of OSD languages	16
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), CRO, CZE, DEU, DUT, ENG, ESP, FIN, FRE, ITA, JPN, KOR, POL, POR, RUS, SWE, TUR, UKR
Exterior finish type	Textured
Mean time between failures (MTBF)	50000 h
Compatibility	VESA-P1
RMS rated power	2 W
Number of speakers	2
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (standby)	0.5 W
Power consumption (typical)	19 W
Package type	Box
Package depth	203 mm
Package width	620 mm
Package height	420 mm
Package weight	4700 g
VGA cable length	1.8 m
Cables included	AC, DisplayPort, HDMI, USB, VGA
Sustainability certificates	RoHS, EPEAT Silver, ENERGY STAR
Operating altitude	0 - 5000 m
Non-operating altitude	5000 - 12192 m
Storage temperature (T-T)	-25 - 55 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	9 - 93 %
Operating relative humidity (H-H)	10 - 85 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	200 mm
Height (with stand)	502 mm
Weight (with stand)	3200 g
Depth (without stand)	- mm
Width (without stand)	540 mm
Weight (without stand)	- g