Asus RT-AC86U User Manual

108
6 Troubleshooting
This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
https://www.asus.com/support/ for more product information
and contact details of ASUS Technical Support.
6.1 Basic Troubleshooting
If you are having problems with your router, try these basic steps
in this section before looking for further solutions.
Upgrade Firmware to the latest version.
1. Launch the Web GUI. Go to Advanced Settings >
Administration > Firmware Upgrade tab. Click Check to
verify if the latest firmware is available.
2. If the latest firmware is available, visit the ASUS global website
at http://www.asus.com/Networks/Wireless_Routers/RT-
AC86U/#download to download the latest firmware.
3. From the Firmware Upgrade page, click Browse to locate the
firmware file.
4. Click Upload to upgrade the firmware.
Restart your network in the following sequence:
1. Turn off the modem.
2. Unplug the modem.
3. Turn off the router and computers.
4. Plug in the modem.
5. Turn on the modem and then wait for 2 minutes.
6. Turn on the router and then wait for 2 minutes.
7. Turn on computers.

Asus RT-AC86U Specifications

General

Modulation	1024-QAM
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 4 (802.11n)
Channel bandwidth	80 MHz
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
WLAN data transfer rate (max)	2917 Mbit/s
WLAN data transfer rate (first band)	750 Mbit/s
WLAN data transfer rate (second band)	2167 Mbit/s
VPN support	IPSec, PPTP, L2TP, PPTP, OpenVPN
Port forwarding	Yes
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Antennas quantity	4
Antenna gain level (max)	3 dBi
Certification	Event
Processor cores	2
Processor frequency	1800 MHz
Memory card slot(s)	No
USB 2.0 ports quantity	1
Security algorithms	64-bit WEP, 128-bit WEP, IPSec, WPA-Enterprise, WPA-PSK, WPA2-Enterprise, WPA2-PSK, WPS
Product type	Tabletop router
Product color	Black
LED indicators	LAN, Power, WAN, WLAN, WPS
Output current	1.75 A
Output voltage	19 V
AC input voltage	110 - 240 V
Power source type	AC
AC input frequency	50 - 60 Hz
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Cables included	LAN (RJ-45)
Storage temperature (T-T)	0 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	20 - 90 %
Operating relative humidity (H-H)	50 - 90 %
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	83.3 mm
Width	220 mm
Height	160 mm
Weight	872 g