8
TROUBLESHOOTING
Machine not
switching on
PROBLEM POSSIBLE CAUSES REMEDIES
1. Power cord not rmly plugged in
or not switched on at wall socket
1. Check electrical plug
Weak suction
power
1. Filter/Bag dirty or full
Remove and clean all
lters as explained on
page 7. It is important
to check and clean
lters regularly
2. Remove Flex Hose,
Nozzle and Extension
Pipes as explained
on page 5.
Clean and check for
any obstructions
Visible dust
escaping from
the machine
while vacuuming
Machine
switches off
during operation
– Thermal Cut-off
switch
1. Filters/Dust Bag not installed
2. Filter/Dust bag dirty or Full
1. Check that all Filters
and Bag are installed
as explained in this
User Guide
1. Clean all lters and
bag as explained on
page 7
1. Filters Dirty or Dust Bag full
2. Obstruction in Flex
Hose/extension tubes
The machine will only switch on again after it has cooled down
sufciently. Permanent damage will be caused to your machine
if you continue to use the machine without addressing the root
cause of the overheating as explained above.
1. Clean or replace the
lters as explained in
previous section
2. Check and clean Flex
Hose/Extension Tubes
2. Obstruction in Flex Hose,
Vacuum Nozzle or Extension
Pipes
Other maintenance or service not included in the manual should be performed by
an authorized Tevo service representative.
For any questions or concerns, contact customer care listed on page 9.