Bernafon Alpha 5 MNR T R User Manual

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About Getting started Daily use Options Tinnitus Warnings More info
Symptom Possible causes Solutions
No sound
Hearing aid is out of power
Charge the hearing aid (MNR T R only) / Replace the battery (MNR T only)
Dead battery
Contact your hearing care professional (MNR T R only) / Replace the battery (MNR T only)
Clogged earpieces (dome, Grip Tip, or mold)
Clean mold
Replace wax filter, dome, or Grip Tip
Hearing aid microphone muted Unmute the hearing aid microphone
Intermittent or
reduced sound
Clogged sound outlet
Clean mold or replace wax filter, dome, or Grip Tip
Moisture Gently wipe the hearing aid and let it dry
Squealing noise
Hearing aid earpiece incorrectly inserted
Re-insert the earpiece
Earwax accumulated in ear canal Have ear canal examined by your doctor
Beeping
If your hearing aid plays eight beeps, four times consecutively,
your hearing aid needs a microphone service check
Contact your hearing care professional
Pairing issue with
smartphone
Bluetooth connection failed
1) Unpair your hearing aid
2) On your phone, turn Bluetooth OFF and ON again
3) Turn the hearing aid OFF and then turn it back ON
4) Pair your hearing aid again (For guidance, visit:
www.bernafon.ca/hearing-aid-users/support/library/)
Only one hearing aid is paired
Troubleshooting
MNR T R/T
More info

Bernafon Alpha 5 MNR T R Specifications

General

Brand	Bernafon
Model	Alpha 5 MNR T R
Category	Hearing Aid
Language	English