Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW
ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting BMW Roadside Assistance
manually
If the vehicle is equipped with Teleservices,
support is first offered through Teleservice Di-
agnosis and, where applicable, then through
Teleservice Help.
1.
"MENU"
2. "All apps"
3. "BMW Assistance"
4. Select the desired service.
A voice connection to the selected service is
established.
Teleservice Diagnosis
Teleservice Diagnostics enables detailed vehi-
cle data to be transmitted via cellular networks,
which is necessary for vehicle diagnosis. This
data is transmitted automatically. It may be
necessary to approve this on the control dis-
play.
Teleservice Help
Depending on the country, Teleservice Help
enables an in-depth diagnosis of the vehicle by
BMW Roadside Assistance via wireless trans-
mission.
You can launch Teleservice Help by requesting
it through BMW Roadside Assistance.
1.
Park the vehicle in a safe place.
2. Set the parking brake.
3. Turn on control display.
4. Consent to Teleservice Help.
BMW Accident Assistance
Principle
BMW Group Accident Assistance can be con-
tacted if assistance is needed in the event of
an accident.
General information
If the vehicle sensors detect a minor to moder-
ately severe accident, which did not deploy any
airbags, a Check Control message is displayed
in the instrument cluster. In addition, a text
message appears on the Control Display.
When BMW Accident Assistance is triggered,
data on the vehicle's condition is sent to BMW.
Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW
ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting BMW Accident Assistance
If an accident is detected automatically
A text message relating to BMW Accident As-
sistance appears on the control display.
The connection can be established directly:
"Contact accident assistance"
The Check Control message for BMW Accident
Assistance can also be called up from the
stored Check Control messages for a certain
length of time.
Additional information:
Check Control, refer to page 136.
Seite 304
MOBILITY
Breakdown Assistance
304
Online Edition for Part no. 01405A5E788 - VI/22
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