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nal Bosch eBike battery packaging when transporting
the eBike battery. Apply tape over exposed contacts
and pack the eBike battery such that it cannot move
around inside the packaging. Inform your parcel ser-
vice that the package contains dangerous goods.
Please also observe any additional national regula-
tions should these exist.
u Always use an approved and compatible bicycle
rack when transporting your eBike. The Bosch
drive system adds weight to the bicycle. Refer to
your bicycle rack manual to be sure your eBike is
compatible. Overloading a bike rack can result in
death or serious injury.
u Use proper lifting techniques as electric bikes
are generally heavier than bicycles.
Ship batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the bat-
tery in such a manner that it cannot move around in
the packaging. Inform your parcel service that the
package contains dangerous goods. Please also ob-
serve possibly more detailed national regulations. Al-
ways check state and federal regulations before at-
tempting to ship your battery.
If you have any questions about transporting the
eBike batteries, contact an authorized bicycle dealer.
You can also order suitable transport packaging from
the dealer.
Maintenance/cleaning
u Always switch the battery pack off, when insert-
ing or removing it from the holder. Never attempt
to insert or remove the battery pack while riding
the bike.
u Do not submerge your eBike components in wa-
ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
u Note down the manufacturer and the number of
the key. In case of loss of the keys, please refer to
an authorised Bosch eBike dealer. Please provide
the name of the manufacturer and the number of
the key.
u Do not paint any components of the Bosch drive
system as they may cause premature failure of
the component.
Cleaning
u Do not submerge your eBike components in wa-
ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
Keep all components of your eBike clean, especially
the battery pack contacts and corresponding holder
contacts. All components including the drive unit may
not be immersed in water or cleaned with a high-pres-
sure cleaner. Clean them carefully with a soft, damp
cloth (using only mild soap and water).
Keep the eBike battery clean and avoid contact with
skincare products, sunscreen and insect repellant.
Clean it carefully with a soft, damp cloth.
Clean and lightly grease the connector pins occasion-
ally. Use medical or technical Vaseline for this pur-
pose.
After-sales service and advice on using
products
If you have any questions about the eBike and its
components, contact an authorized bicycle retailer.
For contact details of authorized bike dealerships,
please visit www.bosch-ebike.com.
Please contact an authorized bicycle dealer if the
eBike battery is no longer working.
Bosch eBike Systems 0 275 U07 3PX | (20.03.2023)
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