18
Problems
6 720 608 992 (2018/01)
8Problems
8.1 Problem/cause/solution
Assembly, maintenance and repairs must be performed by qualified technicians only. The following chart offers solutions to
possible problems.
Problem Cause Solution
The heater does not ignite and digital
display is turned off.
Slow and difficult ignition of the burner.
Red LED in switch flashes.
Switch turned off.
Reduced water flow.
Reduced water flow.
Check switch position.
Call a qualified technician.
Call a qualified technician.
Water at low temperature. Check the temperature selector position
and adjust it according to the desired
water temperature.
Water is not heated, no flame. Insufficient gas supply. Gas Cylinders may
be empty
If sufficient gas appears to be available call
a qualified technician.
Digital display shows “E9”.
Digital display shows “A4”.
Temperature limiter has tripped
Flue gas safety device has tripped
Wait 10 minutes and restart the heater. If
the problem persists, call a qualified
technician.
Vent the area. Wait 10 minutes and restart
the heater. If the problem persists, call a
qualified technician.
Incorrect temperature information in the
appliance digital display.
Insuficient contact of the temperature
sensor.
Call a qualified technician.
Digital display shows “E1”. Water temperature sensor has tripped
(outlet water temperature above 85 °C).
Reduce the water temperature using the
gas and/or temperature adjustment
selector. If the problem persists, call a
qualified technician.
Digital display shows “A7”. Temperature sensor incorrectly
connected.
Temperature sensor defective.
Call a qualified technician.
Call a qualified technician.
Digital display shows “F7” or “E0”. Blocked Heater. Turn the heater off and on, if the problem
persists, call a qualified technician.
Digital display shows “EA”. There is spark but the main burner does
not ignite, heater blocked.No ionisation
probe signal .
Check:
• Gas supply, position of valves, empty
LP gas cylinders.
Table 7
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