Bosch TASSIMO VIVY User Manual

10en
Troubleshooting
The following table contains solutions to problems or faults which may occur during
operationoftheapplianceandthatcanbeeasilyrectiedathome.Ifyouarenotsatis-
ed
withthesolutionsprovidedhere,pleasecontactourCustomerServicedepartment.
Furthercustomerserviceinformationcanalsobefoundonline:
www.tassimo.com
www.bosch-home.com
Problem Cause Solution
The appliance is not
working and none of the
display elements (LEDs)
are lighting.
The appliance has no
power supply.
Check to see whether the appliance is
connected to the mains.
The brewing starts,
however there is no
beverage dispensed.
The water tank is not
inserted correctly.
Check that the water tank is correctly inserted.
The water tank was
removed during the
brewing stage or there is
air in the system.
Start the cleaning process with the yellow
ServiceTDISC.Pleasereferheretothe
section First Time Use,Steps2 – 14.
The float in the water
tank is stuck.
Clean the water tank and free the float.
The brewing will not
start.
NoTDISCinserted. CheckthataTDISChasbeeninserted.
The appliance does not
recognisetheTDISCbar
code.
CleantheTDISCreadingwindowwithasoft,
damp cloth.
SmoothoutthefoiloftheTDISCwithyour
finger so that the bar code can be read.
UseanewTDISC.
If the problem persists, contact the TASSIMO
careline.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp cloth,
paying particular attention to the lid area.
The appliance was not
plugged in when the
TDISCwasinserted.
InsertanewTDISCandcheckthatthe
appliance is plugged into the power supply
before inserting theTDISC.
The brewing unit cannot
be closed.
Thepiercingunitand/
ortheTDISCsupport
have not been correctly
inserted.
Press the piercing unit into its holder using
both thumbs and check the position of the
TDISCsupport.
TheTDISChasnotbeen
correctly inserted.
ReplacethedamagedTDISCwithanewone.
PlacetheTDISCwiththeprintedsidefacing
downwards so that the tab is resting in the
intended slot.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp cloth,
paying particular attention to the lid area.
Press the lid down until it audibly clicks into
place.
The brewing unit cannot
be opened.
The brewing unit is still
locked.
Wait until the Status LED S has stopped
blinking before attempting to open the
brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.

Bosch TASSIMO VIVY Specifications

General

Brand	Bosch
Model	TASSIMO VIVY
Category	Coffee Maker
Language	English