Troubleshooting
Problem
No sound
No sound from
one speaker
One speaker
sounds distorted
Not enough
bass or treble
What
to
do
• Make sure the receiver is plugged
in
and turned on
• Check
to
be sure the AC power (mains) outlet is working
• Disconnect any headphones plugged into the headphone jack
• Make sure the receiver is not set to MUTE
• Refer
to
the owner's guide that came with your receiver
• Check connections
to
both the speakers and the receiver
Refer
to
"Make the connections" on page 6 Correct any connec-
tion errors
• Disconnect the working speaker from the receiver
• Switch the cord of the "faulty" speaker from its original receiver
jacks
to
the other set of jacks (the working speaker was originally
attached
to
those jacks)
- If the speaker now works, the problem is in your receiver
- If the speaker does not work, continue below
• Remove the cord from the working speaker and connect it
to
the
"faulty" speaker and either set of receiver jacks
- If the speaker now works, the problem was
in
the original
speaker cord
- If the speaker does not work, the problem is in the speaker
• Follow the same procedure for the problem
of
no sound from
one speaker, as outlined above
• Adjust the bass and treble controls on the receiver
• Check the connections
to
make sure they are correctly
in
phase
(+
to
+ and - to
-)
Refer
to
"Make the connections" on page 6
• Move the speakers closer
to
or farther from the side walls or other
sound-reflecting hard surfaces
Customer
service
If the troubleshooting guidelines above
do
not solve your problem, contact your authorized
Bose" dealer
to
arrange for service
To
obtain information
or
service directly from Bose, refer
to the listing at the end
of
this guide Bose Corporation will make every effort
to
correct any
problem within the terms
of
your warranty
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