Bose QuietComfort 20 User Manual

0
To
change
a
StayHear"
+tip:
1.
Gently
peel
the
edges
of
the
atta
c
hed
tip
away
from
the
earpiece,
using
care
not
to
t
ear
the
tip.
CAUTION:
To
prevent
damage
,
do
not
pu
ll
on
the
tip
wing.
2.
Sl
i
de
the
new
tip
over
the
headpho
ne
nozz
le.
3.
Press
the
tip
securely
into
place
until
yo
u
f
ee
l
it
latch.
The
ridge
on
the
head
pho
ne
hous
i
ng
should
fit
into
the
slot
on
the
inside
of
the
tip.
Fitting
the
headphones
to your
ear
1.
Inse
rt
the
headpho
ne
into
the
ear
so
the
tip
gently
rests
in
the
opening
of
the
ear
canal.
2.
Ti
lt
th
e
headphone
back
and
l
ightly
press
the
wi
ng
under
the
ear
ridge
un
til
it is
comfo
rtable
and
secure.
The
ti
p
sho
u
ld
sit
co
mfortably
yet
securely
in
the
bowl
of
th
e
ear.
Recogn1zmg
the
lights
Power/Battery
indicator
E::::Jo
Color
Status
while
in
Status
while
use:
charging:
Green
(
so
l
id
)
Power
on.
More
than
Charg
i
ng
3
hours
of
battery
life
comple
te
remaining.
Gre
en
(blin
ki
ng)
Power
on.
Less
than
3 h
ours
of
battery
li
fe
NIA
rema
in
i
ng.
Amber
(bl
in
ki
ng
)
NIA
C
har
g
ing
Red
N
IA
Erro
r:
See
"
Tempera
ture
r
ange
'
None
(Off)
Power
off
or
battery
depleted
.
Mode
indicator
<•)
Color
Indicates
:
G
reen
(
On
)
N
oise
Cancelling
on.
No
ne
(Off)
Aware
mode
on
.
Troubles
hoo
t mg
Poor
sound
quality
•
Make
sure
t
he
headphones
are
powered
on
and
secure
ly
plugged
into
the
headphone
jack
on
the
device
.
•
Try
anothe
r
S
tay
Hea
r"
+t
ip
s
ize
.
•
Try
another
device
or
mu
sic
app
li
catio
n.
•
Clean
t
he
connecto
r
with
isopropyl
alcoh
ol
and
dry
with
a
cl
ean
clot
h.
•
If
you
experience
lou
d
noise,
t
um
off
th
e
powe
r
sw
i
tch.
Poor
or
no
noise
reduction
•
M
ake
s
ure
the
power
is
switched
on
and
the
Mode
indicator
is
on
(
green).
·Try
another
Stay
Hea
r"
+tip
si
ze
.
See
"I
mportance
of P
roper
Fit
'.
•
En
su
re
that
head
phones
are
properly
ch
arged.
Short
battery
life
(less
than
16
hours)
•
When
c
ha
rg
i
ng
,
be
sure
both
e
nd
s of
the
USB
cable
are
fimn
ly
co
nn
ected
a
nd
verify
that
the
B
attery
In
dicator
is
bli
nk
ing
a
mb
er
.
Device
is
not
responding
to
remote
button
commands
•
Ensure
you
a
re
u
si
ng
a
com
patible
device
.
See
"
Made
fo(
below
.
•
Make
sure
th
e h
eadpho
ne
s
are
secure
ly
plu
gged
into
the
headph
one
jack
on
the
device.
Microphone
not
working
•
Ma
ke
s
ur
e
the
h
ea
d
phones
are
sec
urely
plu
gged
i
nto
th
e h
eadpho
ne j
ac
k
on
the
device
.
• Ma
ke
su
re
t
he
microphone
is
not
bl
ocked
.
•
Try
an
othe
r
ca
ll,
de
vi
ce,
or
app
li
ca
ti
on.
For your
record
s
Serial
number
(on
Warranty
Card):
Now
is a
good
time
to
register
your
headphones
.
You
can
do
this
eas
i
ly
by
going
to
:
http:
//
globat
.
Bose
.
com/register.
iP
ad,
iPho
ne
,
and
i
Pod
are
tr
adema
rk
s of
App
le Inc.,
reg
i
ste
r
ed
in
the
U.S.
and
ot
her
cou
nt
ri
es
. T
he
tradem
ar
k
"iPho
ne
'
is
used
with
a l
icense
from
Ai
pho
ne
K.K.
"M
ade
for
iP
od,
·
"Ma
de
for
iPh
one,"
and
"
Made
f
or
iP
ad
'
m
ea
n
that
an
el
ec
tro
ni
c
accesso
ry
h
as
bee
n
des
i
gned
lo
co
nne
ct
spec
ifi
ca
ll
y
to
iPod,
iPh
o
ne,
or
iPad,
re
spe
c
tiv
el
y,
a
nd
has
been
c
ert
ifi
ed
by
the
dev
el
oper
to
meet
App
le
pe
rt
o
nmance
stan
dard
s.
Apple
is
not
re
spons
ible f
or
the
operat
io
n
of
th
is
device
or
it
s
comp
li
ance
with
safety
and
r
eg
ulat
ory
standards
.
Ple
ase
note
tha
t
th
e u
se
of
this
ac
cessory
with
i
Po
d,
iPhon
e,
or
iP
ad
may
affe
ct wirel
ess
pe
rt
o
nma
n
ce.
©2
01
5
Bo
se
C
orp
ora
t
ion
. No pa
rt
of
thi
s
work
ma
y be
re
p
ro
duced
,
modifie
d, di
stributed
,
or
othe!Wise
used
with
out
prio
r
wriffen
permission.

Bose QuietComfort 20 Specifications

General

Carrying case	Yes
Cables included	USB
Battery recharge time	2 h
Continuous audio playback time	16 h
Cable length	1.32 m
Headset type	Binaural
Product type	Headset
Product color	Black, White
Wearing style	In-ear
Recommended usage	Music
Connectivity technology	Wired
Ear coupling	Intraaural
Microphone type	Not available

Weight and Dimensions

Weight	44 g