Brother MFC-8520DN User Manual

Troubleshooting
111
B
If you are having difficulty with your machine B
Important
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Printing difficulties
Difficulties Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message.
See Error and maintenance messages uu page 90.
Check the machine is online:
(Windows
®
7 and Windows Server
®
2008 R2)
Click the (Start) button and then Devices and Printers. Right-click
Brother MFC-XXXX Printer and click See what's printing. Click Printer in the
menu bar. Make sure that Use Printer Offline is unchecked.
(Windows Vista
®
and Windows Server
®
2008)
Click the (Start) button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
(Windows
®
XP and Windows Server
®
2003)
Click the Start button and choose Printers and Faxes. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
The machine is not printing or has
stopped printing.
Press Stop/Exit.
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
See Unscannable and unprintable areas uu page 15.
The machine prints unexpectedly
or it prints garbage.
Press Stop/Exit to cancel print jobs.
Check the settings in your application to make sure that it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
uu Quick Setup Guide

Brother MFC-8520DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9 ppm
PictBridge	No
Scan speed	2.68 sec/page
Dimensions (WxDxH)	405 x 415 x 423 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	Scan
Printing colors	Black
Maximum duty cycle	- pages per month
Recommended duty cycle	500 - 3500 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16, 25
Time to first copy (black, normal)	10.5 s
Copy speed (black, normal quality, A4)	36 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Scan drivers	ICA, ISIS, TWAIN
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	Legal (216 x 356) mm
Output color depth	24 bit
Image formats supported	BMP, JPG
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper, Thin paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Market positioning	Home & office
Display number of lines	5 lines
Display number of characters	22
Standard interfaces	Ethernet, USB 2.0
Security algorithms	802.1x RADIUS, EAP, EAP-TLS, EAP-TTLS, MD5, PEAP
Processor family	Star Sapphire
Maximum internal memory	384 MB
Sound power level (standby)	37 dB
Sound pressure level (printing)	59 dB
Sound pressure level (quiet mode)	54 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	1.2 W
Power consumption (standby)	8.1 W
Power consumption (PowerSave)	336 W
Power consumption (average operating)	651 W
Package weight	20.100 g
Sustainability certificates	ENERGY STAR