Brother MFC-8860DN User Manual

95
C
Troubleshooting C
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
Solutions to common problems C
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem is probably not your machine. Check the chart below and follow the
troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and
routine maintenance
C
Printing or Receiving Faxes
Difficulties Suggestions
 Condensed print
 Horizontal streaks
 Top and bottom sentences are
cut off
 Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor printing quality See Improving the print quality on page 101.
Vertical black lines when receiving Your machine’s primary corona wire for printing may be dirty. Clean your primary
corona wire. (See Cleaning the corona wire on page 120.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother or your dealer for service.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper Size on page 18.)
Turn on auto reduction. (See Printing a reduced incoming fax on page 43.)
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Brother MFC-8860DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Scan to	e-mail, file, image, OCR
Grayscale levels	256
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Auto document feeder (ADF) input capacity	50 sheets
Maximum internal memory	544 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	55 dB
Display	LCD
Market positioning	Business
Paper tray media types	Envelopes, Plain paper, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Font styles	66 Scaleable fonts, Letter, Gothic 16.66, OCR-A, OCR-B, 11 Barcodes
Dimensions (WxDxH)	531 x 450 x 475 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	scan, n
Compatible operating systems	Windows98(SE)/Me/2000/XP/NT4.0WS Mac OS 9.1-9.2/ OS X 10.2.4 +
Standard interfaces	USB 2.0
Power consumption (standby)	85 W
Power consumption (PowerSave)	15 W
Power consumption (average operating)	1104 W
Sustainability certificates	ENERGY STAR