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Error Messages
Borderless printng not possible.
Error Message Cause Corrective Action
Prepare for parts replacement. It is almost time to replace
consumables for which service is
required.
You can continue to use the printer for some time
until Parts replacement time has passed. will be
displayed.
Contact your Canon dealer for assistance.
Parts replacement time has
passed.
It is past the recommended time
to replace consumables for which
service is required.
Contact your Canon dealer for assistance.
No x printhead (x is L, R, or not
displayed)
No Printhead is installed. Install the Printhead L if " Printhead L " is displayed
and the Printhead R if " Printhead R " is displayed. If
neither left or right is indicated, install both Printhead
L and Printhead R .
(→ , Replacing the Printhead)
Before borderless printing,
move the blue platen switch.
The blue Switch on the platen was
set to the side opposite ● when a
borderless print job was received.
Blue platen switch is dirty. The blue Switch on the platen is
dirty.
Before borderless printing, set the blue Switch on the
platen to the ● side.
(→"Setting the Blue Switch on the Platen," User's
Guide)
Open the Top Cover and clean the blue Switch on
the platen.
(→
, If Paper is Soiled)
Select None when you have set Detect Mismatch in
the Control Panel menu to Warning .
The paper is loaded askew. Press ▲ or ▼ to select Change Paper and straighten
the paper so that the edges are between the ink
grooves for borderless printing.
Insert the roll firmly until it touches the flange of the
Roll Holder . For borderless printing on A1 (594 mm
or 23.4 in) or A2 (420 mm or 16.5 in) rolls, attach the
Spacer for Borderless Printing on the Roll Holder .
(→
, Loading Rolls on the Roll Holder)
Press ▲ or ▼ to select Print With Border , and
then press the OK button to continue printing. The
document will be printed with a border.
However, note that this error may affect the printing
quality.
Press ▲ or ▼ and select Stop Printing or press the
Stop button to stop printing.
Move the blue platen switch
No.xx to the right. (xx represents
a number)
The printer has detected that the
blue Switch on the platen needed
in maintenance during printing is
set away from the ● mark.
Set blue Switch on the platen that is identified in the
message toward the ● side.
(→"Setting the Blue Switch on the Platen," User's
Guide)