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1 Cisco 90-Day Limited Hardware Warranty Terms
The following are terms applicable to your hardware warranty. Your formal Warranty Statement, including the warranty
applicable to Cisco software, appears in the Cisco Information Packet that accompanies your Cisco product.
Duration of Hardware Warranty: Ninety (90) Days
Replacement, Repair or Refund Procedure for Hardware: Cisco or its service center will use commercially reasonable efforts to
ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary
depending on Customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Please contact the party from whom you purchased the product. If you purchased the product directly from Cisco, contact your
Cisco Sales and Service Representative
Complete the form below, and keep it for reference:
Product warranty terms and other information applicable to Cisco products are available at the following URL:
http://www.cisco.com/go/warranty
Consult the above website or your Cisco Sales and Service Representative for a complete listing of Cisco products and applicable warranties.
2 Documents, Equipment, and Tools
User Documentation
All the documents described here are available online on Cisco.com. To be sure of obtaining the latest information, you should
access the online documentation.
To view or print a document in its original page format, access the online document, and click on the PDF icon.
For information about accessing user documentation, see the “Where to Go Next” section on page 24.
Items Included with Cisco 3745 Routers
• Rack-mount brackets; ground lug; power cords
• RJ-45-to-DB-9 adapter cable for console connection
• RJ-45-to-DB-25 adapter cable for modem connection
• Ethernet cables for LAN interface (two)
• Cisco Information Packet
• Cisco 90 Day Limited Hardware Warranty Terms
• Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information document
• Cisco Router and Security Device Manager (SDM) Quick Start Guide document (if VPN bundle is installed on your router)
• Cisco 3745 Modular Routers Quick Start Guide (this document)
Product purchased from
Their telephone number
Product number and Serial number
Maintenance Contract number
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