Last Revised 05/27/2015
Cisco Unified
3905 IP Phone
Quick Reference Guide
Information & Communication
Technologies
Computer Center, Rm. 148
Corner of Stewart
& Sweet
Work Order Desk 575-646-
5999
Fax 575-646-6300
ict_wodesk@nmsu.edu
FEATURE BUTTONS
PLACE A CALL
USE ONE OF THE FOLLOWING METHODS TO PLACE A CALL:
•
LIFT THE HANDSET AND DIAL THE NUMBER
•
DIAL THE NUMBER AND LIFT THE HANDSET OR PRESS THE
SPEAKER BUTTON
-
LOCAL OFF CAMPUS, DIAL 8 THEN 7 DIGIT NUMBER
-
LONG DISTANCE, DIAL 8 +1+ 7 DIGIT NUMBER
-I
NTERNATIONAL, DIAL 8 + 011+ COUNTRY CODE + CITY
CODE
+ NUMBER
REDIAL A NUMBER
•PRESS THE REDIAL BUTTON.
•
TO PLACE THE CALL, GET A DIAL TONE ON THE LINE, THEN
PRESS THE
REDIAL BUTTON.
HOLD A CALL
•TO PUT A CALL ON HOLD, PRESS THE HOLD BUTTO
•T
O RESUME THE CALL, PRESS HOLD BUTTON
MUTE A CALL
•TO TURN THE MUTE ON, PRESS THE MUTE BUTTON.
•T
O TURN THE MUTE OFF, PRESS THE MUTE BUTTON THE
SECOND TIME
MANAGE CALL WAITING
CALL WAITING PROVIDES CUES TO NOTIFY YOU THAT A NEW
CALL IS RINGING ON YOUR PHONE WHEN YOU ARE TALKING ON
ANOTHER CALL
.
• TO ANSWER 2ND CALL, PRESS HOLD BUTTON.
• YOUR PHONE AUTOMATICALLY PUTS THE ORIGINAL
CALL ON HOLD AND CONNECTS THE RINGING CALL
.
U
NANSWERED CALLS ARE ROUTED TO VOICE MAIL (IF
AVAILABLE)
CALL PICK UP
CALL PICKUP ALLOWS YOU TO ANSWER A CALL THAT IS
RINGING ON ANOTHER PHONE BY REDIRECTING THE CALL TO
YOUR PHONE
.
• P
RESS THE CENTER BUTTON OF THE NAVIGATION
BUTTON
.
• A
RROW DOWN USING NAVIGATION BUTTON TO 3PICKUP
• P
RESS CENTER OF NAVIGATION BUTTON TO ANSWER
CALL
TRANSFER A CALL
• PRESS TRANSFER BUTTON TO PUT THE FIRST
CALL ON HOLD AND INITIATE A NEW CALL
.
• P
RESS THE TRANSFER BUTTON THE SECOND TIME TO
FINISH THE
TRANSFER.
CALL FORWARD ALL
TO FORWARD ALL INCOMING CALLS TO ANOTHER EXTENSION:
• P
RESS THE CENTER BUTTON OF THE NAVIGATION
BUTTON
.
• S
ELECT "CALL FORWARD ALL" OPTION.
• P
RESS THE CENTER BUTTON OF THE NAVIGATION
BUTTON
• E
NTER THE LAST 5 DIGITS OF EXTENSION TO
FORWARD YOUR CALLS OR ENTER
6-9999 TO
FORWARD TO
VOICE MAIL.
TO TURN OFF CALL FORWARD
• •PRESS CENTER OF NAVIGATION BUTTON
• •S
ELECT CALLFORWARDALL
CONFERENCE CALL
• DIAL 1ST PARTY
• W
AIT 3 SECONDS, PRESS HOOK FLASH BUTTON TO
PLACE
1ST' PARTY ON HOLD
• D
IAL 2ND PARTY, WAIT 3 SECONDS THEN PRESS
HOOK FLASH BUTTON AGAIN TO BRIDGE ALL
PARTIES
NOTE: HOOK FLASH BUTTON IS THE BUTTON LOCATED
ON THE RECEIVER CRADLE OF YOUR PHONE.
ADJUST THE VOLUME FOR THE CURRENT CALL
DURING A CALL, PRESS THE + OR - ON THE VOLUME BUTTON TO
INCREASE OR DECREASE THE VOLUME RESPECTIVELY
.
ADJUST THE RING VOLUME
PRESS THE + OR - ON THE VOLUME BUTTON WHILE THE
HANDSET IS IN ITS CRADLE AND THE PHONE IS IDLE
.
SELECT THE RING TYPE
• PRESS THE APPLICATIONS BUTTON.
• U
SING NAVIGATION ARROWS UP/DOWN.
• SELECT PREFERENCES
• P
RESS MIDDLE KEY OF NAVIGATION BUTTON TO SELECT
RING TONE
• P
RESS MIDDLE BUTTON OF NAVIGATION BUTTON
• H
IGHLIGHT THE RING YOU WANT, AND THEN PRESS THE
MIDDLE BUTTON OF
NAVIGATION BUTTON
• P
RESS THE APPLICATION BUTTON TO EXIT
VIEW CALL HISTORY
• PRESS THE APPLICATIONS BUTTON.
• USE MIDDLE SOFT KEY OF NAVIGATION BUTTON TO
SCROLL AND SELECT THE DESIRED CALL LIST
• P
RESS THE NAVIGATION BUTTON OR:
• P
RESS 1ON THE KEYPAD FOR MISSED CALLS
• P
RESS 2 ON THE KEYPAD FOR RECEIVED CALLS
• P
RESS 3 ON THE KEYPAD FOR PLACED CALLS
• P
RESS THE APPLICATIONS BUTTON TO EXIT
PLACE A CALL FROM CALL HISTORY
• FOLLOW "VIEW CALL HISTORY" INSTRUCTIONS TO DESIRED
HISTORY FIELD
.
• O
NCE DESIRED SELECTION IS ON SCREEN, PRESS THE
NAVIGATION MIDDLE BUTTON TO CALL THAT NUMBER.
RETRIEVE VOICE MESSAGES
• LOOK FOR A SOLID RED LIGHT ON YOUR HANDSET
• L
ISTEN FOR A STUTTER TONE WHEN YOU LIFT THE HANDSET
• P
RESS CENTER OF NAVIGATION BUTTON
• A
RROW DOWN TO VOICE MAIL ACCESS
• P
RESS CENTER NAVIGATION BUTTON AND FOLLOW
PROMPTS