Check Your Personal New Voice Messages
To find out if you have new voicemail messages, look for one of these signs:
• The light strip on your handset is solid red.
• The number of missed calls and voicemail messages is displayed on your screen. If you have more than
99 new messages, a plus (+) sign is displayed.
• An exclamation mark (!) indicates urgent voicemail messages.
You will also hear a stutter tone played from your handset, headset, or speakerphone when you use a phone
line. This stutter tone is line-specific. You only hear it when you use a line that has voice messages.
Access Your Personal Voicemail
Procedure
Step 1 Press Messages or Messages.
Step 2 Follow the voice prompts.
Access Your Personal Audio Voicemail
Depending upon how your administrator has set up your phone, you can retrieve your personal voicemail
without viewing a list of messages. This option is useful if you prefer a list of voicemail messages, but you
occasionally access your messages without the visual prompts.
Procedure
Step 1 In the screen, press the Audio softkey.
Step 2 When prompted, enter your voicemail credentials.
Voice Messages States of Monitored Voicemail Accounts
You can see the voicemail messages state of a voicemail account of a user or group on a line key or on an
expansion module button.
The scope of the monitored voicemail account:
• an extension-associated voicemail account that is configured on the phone
Voicemail
2
Voicemail
Check Your Personal New Voice Messages
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