About This Guide xv
Ordering Documentation
Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over
lower bandwidths. The WWW version of CCO provides richly formatted documents with
photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
• WWW: http://www.cisco.com
• WWW: http://www-europe.cisco.com
• WWW: http://www-china.cisco.com
• Telnet: cco.cisco.com
• Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
followingterminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.
ForacopyofCCO’s Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For
additional information, contact cco-team@cisco.com.
Note If you are a network administrator and need personal technical assistance with a
Cisco product that is under warranty or covered by a maintenance contract, contact Cisco’s
Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To
obtain general information about Cisco Systems, Cisco products, or upgrades, contact
800 553-6387, 408 526-7208, or cs-rep@cisco.com.
Please use CCO to obtain general information about Cisco Systems, Cisco products, or
upgrades. If CCO is not accessible, contact 800 553-6387, 408 526-7208, or
cs-rep@cisco.com.
Ordering Documentation
Cisco documentation and additional literature are available in a CD-ROM package, which
ships with your product. The Documentation CD-ROM, a member of the Cisco Connection
Family, is updated monthly. Therefore, it might be more current than printed
documentation. To order additional copies of the Documentation CD-ROM, contact your
local sales representative or call customer service. The CD-ROM package is available as a
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