STEP 3 Enter the Username.
STEP 4 Enter the Password.
STEP 5 Confirm the Password.
STEP 6 Check Group (admin, oper, test-group) in the Password Strength Meter.
STEP 7 Click Save.
Troubleshoot Your Connection
If you cannot access your device by using the Setup Wizard, the device may not be reachable from your computer. You
can test network
connections by using ping on a computer running Windows:
STEP 1 Open a command window by using Start > Run and enter cmd.
STEP 2 At the Command window prompt, enter ping and the device’s IP address. For example, ping 192.168.1.1 (the
default static IP
address of the device).
If you can reach the device, you should get a reply similar to the following:
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=128
If you cannot reach the device, you should get a reply similar to the following:
Pinging 192.168.1.1 with 32 bytes of data:
Request timed out.
Possible Causes and Resolutions
Bad Ethernet connection:
Check the LEDs for the proper indications. Check the connectors of the Ethernet cable to ensure that they are firmly
plugged into the device and your computer.
Wrong or conflicting IP address:
Verify that you are using the correct IP address of the device.
Verify that no other device is using the same IP address as this device.
No IP route:
If the router and your computer are in different IP subnetworks, remote access must be enabled. You need at least one
router on the network to route the packets between the two subnetworks.
Unusually long access time:
Adding new connections may take 30–60 seconds for the affected interfaces and LAN to become operational.
Where to Go From Here
Support
Cisco Support
Community
www.cisco.com/go/smallbizsupport
Cisco Support and
Resources
www.cisco.com/go/smallbizhelp
Phone Support Contacts
www.cisco.com/en/US/support/
tsd_cisco_small_business
_support_center_contacts.html
Cisco Firmware
Downloads
www.cisco.com/go/smallbizfirmware
Select a link to download firmware for Cisco products. No login is
required.
Cisco Open Source
Request
www.cisco.com/go/
smallbiz_opensource_request
Product Documentation
Cisco RV345/RV345P www.cisco.com/go/RV345/RV345P
For EU Lot 26 related test results, see www.cisco.com/go/eu-lot26-results