Problem – Build-up of ice under and around the outdoor unit
Cause Troubleshooting Remedy
Insufficient drainage. Does a lot of ice accumulate under and
around the outdoor unit because the melt-
ed water has no where to run?
Drain the ground under and around the
outdoor section
or
Install a drip tray with a drainpipe routed
to an indoor drain or gully. NOTE! A heat-
ing cable may have to be installed in the
drainpipe.
Problem – Water run-off by the outdoor unit, risk of moisture problems in house foundations
Cause Troubleshooting Remedy
Insufficient drainage. During some periods when the outdoor
unit is being defrosted, large amounts (20-
40 L/day) of water can run off.
Drain the ground under and around the
outdoor unit so that it can cope with the
extra amount of water produced because of
defrosting
or
Install a drip tray with a drainpipe routed
to an indoor drain or gully. NOTE! A heat-
ing cable may have to be installed in the
drainpipe.
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