Dell Mobile Pro MS5120W User Manual (English)

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Troubleshooting

Problems Possible solutions

Mouse is not

functioning

1 Check if the battery is inserted in the correct orientation. The

battery “+” and “-” ends should be placed as indicated on the

battery compartment.

2 Check the battery level.

• If the mouse uses a rechargeable battery, ensure that the

battery is fully charged.

• If the battery is exhausted, replace it with a new one.

3 Turn o the mouse, and then turn it on. Check if the battery-

status light is flashing amber 10 times, indicating that the

battery power is low. If the battery is fully depleted, the

battery-status light will not turn on.

4 Restart your computer.

5 If you are pairing the mouse with the USB dongle, ensure that

the USB dongle is directly connected to your computer.

• Avoid using the port replicators, USB hubs, and so on.

• Change the USB port.

6 If you are pairing the mouse using Bluetooth for the rst time,

refer to the “Pairing your mouse using Bluetooth” section

for more information.

• On your computer, turn o the Bluetooth, and then turn it

on.

• Check for interference that may affect Bluetooth

connectivity such as, nearby Wifi and USB 3.0 devices.

7 Ensure that the distance between your computer and mouse

is within 10 meters.

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Dell Mobile Pro MS5120W Specifications

General

Device Type	Mouse
Connectivity	Wireless
Wireless Receiver	USB wireless receiver
Movement Detection Technology	Optical
Buttons	3
Scroll Wheel	Yes
Resolution	1600 DPI
Battery Type	AA
Battery Included	Yes
Battery Life	Up to 36 months
Compatibility	Windows, Mac, Chrome, Linux
Color	Black
Model	MS5120W
Wireless Technology	Bluetooth
Weight	68 g (with battery)