Dell MS300 User Manual

Troubleshooting
Problems Possible solutions
Unable to pair
mouse and
computer/mouse
is not functioning
1 Check if the batteries are inserted in the correct orientation.
The batteries “+” and “-” ends should be placed as indicated
on the battery compartment.
2 Check the battery level.
• If the device uses the rechargeable batteries, ensure that
the batteries are fully charged.
• If the batteries are exhausted, replace them with a new
ones.
3 Turn off the device, and then turn it on. Check if the battery-
status light is flashing amber 10 times, indicating that the
battery power is low. If the batteries are fully depleted, the
battery-status light will not turn on.
4 Restart your computer.
5 Ensure that the USB dongle is directly connected to your
computer.
• Avoid using the port replicators, USB hubs, and so on.
• Change the USB port.
6 Ensure that the distance between your computer and
keyboard/mouse is within 0.5 meters
(1.64 feet).
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Dell MS300 Specifications

General

Linux operating systems supported	Yes
Other operating systems supported	ChromeOS, DOS
Mobile operating systems supported	Android
Windows operating systems supported	Windows 10, Windows 11, Windows 8, Windows 8 x64
Battery type	AA
Power source	Batteries
Battery capacity	2850 mAh
Service life of battery	36 month(s)
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	-10 - 65 °C
Storage relative humidity (H-H)	0 - 95 %
Purpose	Office
Scroll type	Wheel
Buttons quantity	3
Device interface	RF Wireless
Number of scroll wheels	1
Movement detection technology	Optical
Wireless range	10 m
Form factor	Ambidextrous
Product color	Black

Weight and Dimensions

Depth	115 mm
Width	62 mm
Height	39 mm
Weight	65 g