Dell XPS 12 User Guide

connection on your
tablet.
• Disable Wi-Fi or
mobile broadband
when not in range of
any wireless networks.
• Enable airplane mode.
Battery charge values are
not accurate
• Press and hold the
power button for 10
seconds to forcefully
turn off the tablet, and
force the system to
obtain a new reference
point for the battery
charge value (do not
follow the regular
Windows shutdown
process).
• Perform a full battery
charge/discharge
cycle to recalibrate the
battery charge value
by charging the tablet
until the battery is fully
charged and run the
battery power until the
tablet shuts itself
down.
Battery is fully charged
(battery charge is at 100%)
but the battery-charging
status light is on
Battery charge jumps
from 90% to 100% when
the battery is charging
Network problem
Problems
Possible causes Possible solutions
No wireless connection The wireless connection is
not enabled.
Check if the wireless radio
is on. See Wi-Fi
The wireless connection is
out of range.
Try to get closer to the
wireless access point.
Slow internet connections The signal strength is not
strong enough.
Contact your internet
service provider (ISP).
Unable to pair with a
Bluetooth device
• Ensure Bluetooth is
enabled on both the
tablet and the device
you are trying to pair
with.
Troubleshooting 32

Dell XPS 12 Specifications

General

Form factor	Convertible (Ferris Wheel)
Product type	Laptop
Product color	Black, Silver
Bus type	DMI2
Stepping	C0
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
Processor model	i7-4500U
System bus rate	- GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4500 Mobile series
Processor socket	BGA 1168
Processor threads	4
Processor codename	Haswell
Processor frequency	1.8 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	3 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	2x4
Thermal Design Power (TDP)	15 W
Maximum number of PCI Express lanes	12
Motherboard chipset	Intel® QS77 Express
Internal memory	8 GB
Memory clock speed	1600 MHz
Memory form factor	On-board
Internal memory type	DDR3-SDRAM
Storage media	SSD
Card reader integrated	-
Total storage capacity	512 GB
Display diagonal	12.5 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Native aspect ratio	16:9
On-board graphics card ID	0xA16
On-board graphics card model	Intel® HD Graphics 4400
On-board graphics card family	Intel® HD Graphics
On-board graphics card memory	0.5 GB
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	200 MHz
On-board graphics card dynamic frequency (max)	1100 MHz
Speaker power	2 W
Number of built-in speakers	1
Front camera resolution	1280 x 1024 pixels
Front camera resolution (numeric)	1.3 MP
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.0
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Pointing device	Touchpad
Operating system installed	Windows 8.1 Pro
Processor code	SR16Z
Processor ARK ID	75460
Intel TSX-NI version	0.00
Processor package size	40 x 24 x 1.5 mm
Intel ME Firmware Version	9.5
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Smart Connect Technology version	1.00
Battery capacity	50 Wh
Battery life (max)	- h
Number of battery cells	6
AC adapter power	45 W
Cable lock slot type	Noble

Weight and Dimensions

Depth	215 mm
Width	317 mm
Weight	1520 g
Height (rear)	20 mm
Height (front)	15 mm