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Help Us Help You
Read this guide carefully, it is intended to
help you operate and maintain your new
Evaporative Cooler properly.
Keep it handy to answer your questions.
If you don’t understand something or you
need more assistance, please call the
De’Longhi Helpline.
To help us provide prompt answers to your
queries please record your Evaporative
Cooler model and serial numbers. You’ll
find them on the rear of the Evaporative
Cooler.
Evaporative Cooler Details
Date of Purchase
Model Number
Serial Number
Consumer Help
If you have any concerns or questions
regarding the performance or use of your
appliance, please visit:
www.delonghi.com.au
www.delonghi.co.nz
Australia
Phone: 1800 126 659
Fax: 1800 007 289
New Zealand
Phone: 0508 200 300
Fax: 0508 200 301
STAPLE OR AFFIX PURCHASE
RECEIPT HERE
Troubleshooting
The following troubleshooting guide is intended to address the most common symptoms
and is by no means exhaustive. If symptoms persist, call a qualified service provider.
Only a certified electrician should complete any electrical work. Unplug and disconnect
the appliance from the power source before attempting to troubleshoot any of the
following symptoms.
PROBLEM POSSIBLE CAUSE SOLUTION
Unit fails to deliver air 1. No electrical power
A. Fuse Failure
B. Circuit breaker tripped
C. GFCI tripped
D. Cord Unplugged
E. Cord damaged
1. Verify power
A. Replace fuse*
B. Reset breaker
C. Reset GFCI*
D. Plug in cord
E. Replace cord
2. Motor overheated
(thermally protected)
2. Restart after cool
down
3. Inlet blocked 3. Remove Obstruction
Discharged air is not cool 1. Insufficient water –
pad not wet
1. Fill the water
2. Pads plugged 2.
Contact service centre
to clean / replace pad
3. Large dry spots on pad 3. Level the unit
4. Pump not working 4.
Contact service centre
5. Loose water connections 5.
Contact service centre
Water draining from cooler 1. Loose drain plug 1. Check drain plug
Musty or unpleasant odor 1. Dirty water / water tank 1. Only use clean fresh
water, Ensure water
tank is clean
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