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NOTE: Always respect descaling agent and water volumes in the tank to
ensure completion of the cycles.
The machine can still prepare several milk beverages before it is blocked
preventively. The blockage prevents any damage to the machine and en-
sures its proper functioning over its lifetime.
In case the machine is blocked, please descale it. Please make sure the entire
descaling procedure is completed. If it is not completed, the machine will
remain blocked.
Troubleshooting
No light on the buon. • The machine has turned OFF automatically; push the buon or
“UNLOCK” the machine.
• Check the mains, plug, voltage, and fuse.
No coee, no water, no milk. • Check that the water tank is filled.
• Check that a fresh capsule is inserted in correct position, that
the handle is properly locked and push the buon to start.
• Descale if necessary.
• Open the machine head and let the capsule be ejected. Then
perform a cleaning as per cleaning section.
• Check if milk carafe is inserted and filled.
Coee comes out very slowly. • Flow speed depends on the coee variety.
Coee is not hot enough. • Preheat cup with hot drinking water from the tap.
• Descale if necessary.
Leakage or unusual coee flow. • Check that the water tank is well positioned. Empty the drip
tray.
Machine turns to “OFF mode”. • To save energy the machine will turn o aer 2 minutes of
non-use.
• See section on “Energy Saving”.
Coee grounds in the cup. • Perform the cleaning procedure twice.
• See “Cleaning cycle” section.
The machine doesn’t start and has
lights steady on. If blinking, see
next points.
• Check that handle is properly locked.
• If you want to brew a Coee or Espresso, check that a fresh
capsule is inserted in correct position, that the handle is prop-
erly locked and push the buon to start.
• If you are cleaning, descaling or emptying the system, check
that no capsule has been le inside, lock the machine and
push the buon to start one of these operations.
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