Bluetooth cutting in and out?
Bluetooth is designed for short distances, so you might experience some interference from time to time. To minimize Bluetooth interference, try the
following:
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Move your paired device closer to the earbuds.
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Move your earbuds and device away from other Bluetooth devices, microwaves and wireless routers.
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Update your earbuds and mobile device to the latest versions.
If you’re having trouble making calls with your earbuds
Follow these steps if you’re having trouble making and receiving phone calls, or calls via Skype, FaceTime or other calling apps.
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Check your earbuds is connected with Bluetooth.
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Check that nothing is blocking your earbuds microphones.
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The microphones are located on each side of your earbuds.
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Disconnect your earbuds from your device and then reconnect.
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Check your Bluetooth connection.
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Poor call quality can be caused by a poor Bluetooth connection.
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Reset your earbuds.
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