7
614-06803-00
ENGLISH
Troubleshooting (For further information, visit the www.powerquality.eaton.com site or contact after-sales
support.)
Advanced customizing of your UPS
Problem Diagnostic Solution
1
l The battery backup outlets
9
are
not supplied with power.
l Button
12
is not lighted on.
l Press button
12
and check that it
turns green.
2
l The connected devices are not
supplied when AC power fails.
l The devices are not connected to
the battery backup outlets
9
.
l Connect the devices to the battery
backup outlets
9
.
3
l AC power is available, but the
UPS operates on battery power.
l Circuit breaker
13
, located under
the UPS, has been tripped by an
overload on the UPS output.
l Disconnect excess equipment
and reset the circuit breaker
13
by
pressing the corresponding button.
4
l The ltered outlets
8
are not
supplied.
l The wall outlet is not supplied.
l Circuit breaker
13
, located under
the UPS, has been tripped by an
overload on the UPS output.
l Supply power to the wall outlet.
l Disconnect excess equipment
and reset the circuit breaker
13
by
pressing the corresponding button.
5
l Green button
12
ashes
frequently and audio alarm beeps.
l The UPS frequently operates
on battery power because the AC
power source is of poor quality.
l Have the electrical installation
checked by a professional or use
another wall outlet.
6
l Green button
12
ashes and audio
alarm beeps continuously.
l The UPS battery backup outlets
9
are overloaded.
l Disconnect excess equipment
connected to the battery backup
outlets
9
.
7
l Red LED
11
is on and the audio
alarm beeps every 30 seconds.
l A fault has occurred on the UPS.
The battery backup outlets
9
are
no longer supplied.
l Call after-sales support.
8
l Green LED
10
is off and the
ltered outlets
8
are supplied.
l Surge protection is no longer
provided.
l Call after-sales support.
9
l The telephone line is disturbed or
modem access is not possible.
l Surge protection on the telephone
line is no longer provided.
l Disconnect the telephone line
from the wall outlet.
l Call after-sales support.
10
l Red LED
11
ashes.
l The battery has reached the end
of its service life.
l Have the battery replaced.
11
l EcoControl outlets keep powered
when main application (Master
outlet) is stopped.
l EcoControl function is not
activated or not properly set.
l Activate or set properly
EcoControl function using the
software provided with the product.
Sensitivity to variations of the AC power supply Audio alarm
l Only to be used if frequent switching to the UPS
battery due to large variations in the AC supply
voltage.
l Accessing the programming mode: with the device
switched off, press button
12
for 6 s and release it
once LEDs
10
11
have come on.
l Display of the 3 possible voltage ranges according to
the status of LEDs
10
and
11
:
l Possibility of deactivating the audio alarm when the
UPS is operating on the battery.
l Accessing the programming mode: with the device
switched off, press button
12
for 11 s and release it
when the audio alarm sounds.
l Display of the 2 possible audio alarm modes:
Normal mode
(factory
conguration):
AC supply
between 184V
and 264V
Low range
mode:
AC supply
between 161V
and 264V
Low and high
range mode:
AC supply
between 161V
and 284V
Normal mode (factory
conguration):
the UPS emits a beep
every 10 s when operating
on its battery.
Silent mode:
the UPS emits a single
beep when switching to
battery operation and
then remains silent.
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