7. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem Possible cause Remedy
There is no spark when you
try to activate the spark
generator.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply.
The fuse is released. Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse releases
again and again, contact a
qualified electrician.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im-
mediately after ignition.
Thermocouple is not heated
up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec-
onds.
The flame ring is uneven. Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
7.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure, you
operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
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