Problem Possible cause Remedy
comes on.
There is no cookware on
the zone.
Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions.
Refer to “Technical infor‐
mation” chapter.
and a number come on.
There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
comes on.
There is an error in the hob
because a cookware boils
dry. Automatic Switch Off
and the overheating pro‐
tection for the zones oper‐
ate.
Deactivate the hob. Re‐
move the hot cookware.
After approximately 30
seconds, activate the zone
again. If the cookware was
the problem, the error mes‐
sage goes out. Residual
heat indicator can stay on.
Let the cookware become
sufficiently cool. Check if
your cookware is compati‐
ble with the hob.
Refer to “Hints and tips”
chapter.
7.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
comes on. Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
8. INSTALLATION
WARNING!
Refer to Safety chapters.
8.1 Before the installation
Before you install the hob, write down the
information bellow from the rating plate.
ENGLISH 17
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