3
Wired Connection
IMPORTANT – When connecting your Ethernet cable into the modem, ensure you plug the cable into a
LAN port (not the WAN port).
Envoy R
Using an ethernet cable, connect the Envoy R to your router/modem and wait up to 5 minutes. If
successful the IP address will change to an address that begins with either 192, 172 or 10, and you
should also see “+Web” in the top right corner.
Envoy S
Using an ethernet cable, connect the Envoy S to your router/modem and wait up to 5 minutes. The very
top LED (next to the cloud icon) will begin flashing green initially to indicate that the Envoy S is
attempting to establish a connection to the Internet. If successful, the top LED will become solid green.
Wireless Connection
WPS Method (All Envoy Models)
The WPS method is the easiest and quickest method to connect an Envoy to the Internet. Therefore, it is
recommended to attempt this first as it will only take a few minutes.
Envoy R
Note – The Wi-Fi adapter needs to be plugged into
the Envoy R in order for this to work
1) Hold down the MENU button until “Enable Wi-Fi
WPS” appears on the screen. Release the MENU
button to select it.
2) Push the WPS button on your router.
3) Wait up to 5 mins.
4) If the Envoy screen shows +Web then the internet
connection was successful.
Envoy S
1) Hold the top button for 5 seconds (the button beneath the phone icon and above the lightning bolt
icon).
2) The top LED (next to the cloud icon) will begin to flash green to indicate WPS mode is activated.
3) Push the WPS button on your router.
4) Wait up to 5 mins.
5) If the top LED becomes solid green, internet connection is successful.
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