Print head needs cleaning
7. Do one of the following:
• If there are no gaps, press the down arrow button, select Finish, and press the OK button.
• If there are gaps or the pattern is faint, select Clean the print head and press the OK button.
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then
try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or
damaged and needs to be replaced.
Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using the Product Control Panel
Removing and Installing Ink Cartridges
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).
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