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FARGO electronics DTC510 User Manual
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DTC500 Series Card Printer/Encoders
User Guide (Rev. 5.0)
ï‚·
DTC510 (Single-Side
d Card Prin
ter/Encoders)
ï‚·
DTC515 (Single-Side
d Card Prin
ter/Encoders)
ï‚·
DTC515-LC (Single
-Sided Card P
rinter/Encoders)
ï‚·
DTC520 (Dual-Si
ded Card Printer
/Encoders)
ï‚·
DTC525 (Dual-Si
ded Card Printer
/Encoders)
ï‚·
DTC525-LC (Dual
-Sided Card Printer
/Encoders)
Part Number:
L000699
2
Table of Contents
Default Chapter
3
Reviewing the DTC500 Series Printers Overview Table
3
How to Use the Manual
4
Safety Messages (Review Carefully)
5
DTC500 Card Printer/Encoders Overview
6
Reviewing the DTC500 Block Diagram
6
Reviewing DTC 525 Sequence of Operations
7
Reviewing DTC 520 Sequence of Operations
9
Reviewing DTC 515 Sequence of Operations
11
Reviewing DTC 510 Sequence of Operations
13
Reviewing DTC500 Boot up Sequence
15
Reviewing the Lamination Module Sequence of Operations
16
Reviewing Lamination Module Boot up Sequence
18
Table of Contents
19
Section 1: Specifications
25
Reviewing the DTC500 Series Printers Overview Table
25
Regulatory Compliances
26
Agency Listings
27
Technical Specifications
27
Functional Specifications
32
Printer Components: LCD Display to Parallel Interface Port
34
Printer Components: LCD and Softkey Control Pad
38
Led Light
41
Printer Components: Centronics-Type Parallel Interface
43
Printer Components: Print Ribbons
44
Printer Components: Embedded Fonts and Bar Codes
44
Printer Components: Blank Cards
45
Reviewing the Upgraded 81754 PVC Cards
46
Printer Components: Card Input and Output Hoppers
48
Printer Components: Lamination Roller
49
Reviewing the Card Lamination Module
50
Determining the Ready Status of the Card Lamination Module
51
Reviewing the Lamination Top Cover and Station
52
Reviewing the Securing Latches and Lamination LED Light
53
Reviewing the Cancel Button
54
Reviewing the Resume (Pause) Button
55
Reviewing the Rejection Card Hopper and Card Output Hopper
56
Reviewing the Module and Printer Interaction
57
Reviewing the Module and LCD Display Interaction
58
Reviewing the Module's Programmed Default Temperature
59
Reviewing the Laminator Temperature Adjustment
60
Reviewing the Overlaminates
61
Reviewing the Thermal Transfer Film and Polyguard Overlaminates
61
Reviewing the CR-90 or CR-100 Patch Size
62
Reviewing the Overlaminate Design
62
Reviewing the Visual Security Solutions
63
Verimarktm Cards - 2-D Holographic Foil Application
63
Custom Holomarktm Cards
63
Visual Security - Card Stock Part Numbers
63
Visual Security - Fargo Certified Overlaminates (Special Order in 50 Quantity Minimum)
63
Visual Security Card Stock - Tolerances
64
Verimarktm - Application Specifications
64
Holomarktm and Custom Holomarktm - Application Specifications
64
Section 2: General Troubleshooting
65
Reviewing the LCD Display and LED Light
65
Troubleshooting the LCD Messages
65
Verifying the Encoding Settings for DTC500 Series Card Printer and Encoders
72
Verifying Encoder Settings for DTC 510/DTC 515 (Symptom A)
73
Verifying Encoder Settings for DTC 510/DTC 515 (Symptom B)
73
Verifying the Encoding Settings for the DTC 520/DTC 525
77
Communications Errors
81
Resolving the Communication Errors
81
Card Feeding Errors
86
Resolving the Card Feeding Errors
86
Resolving the Card Jam on the Flipper Table
89
Resolving the Card Hopper Jam Error Message
91
Resolving the Card Hopper Empty Error Message
92
Encoding Errors
93
Resolving the no Magnetic Encoder Error Message
93
Resolving the no ENC Response Error Message
93
Resolving the Failed Magnetic Encode Error Message
94
Resolving the no Prox Encoder Error Message
94
Resolving the no Smart Encoder Error Message
95
Resolving the Failed Smart Encode Error Message
95
Removing the Card Jam in the Printer's Magnetic Encoding Area
96
Removing the Card Jam in the Printer's Smart Card Encoding Area
97
Resolving the Printer Not Reading Encoded Magnetic Track Data
98
Resolving the Magnetic Stripe Data Being Printed on a Card Problem
100
Printing Process Errors
101
Resolving the Ribbon Alignment Error Message
101
Resolving the Print Ribbon Error Message
102
Resolving the Print Ribbon out Error Message
102
Resolving the Ribbon Jam/Broke Error Message
102
Resolving the Wrong Print Ribbon Error Message
103
Resolving the Unknown Ribbon Type Error Message
104
Resolving the Headlift Error Message
105
Resolving the Printer Pausing between Panels Error
106
Resolving the Printhead Temp Error Message
107
Resolving the Flipper Alignment Error Message
108
Firmware Errors
109
Resolving the Update Firmware Now
109
Resolving an Upgrade Failed Error
109
Resolving a Program Exception Error
112
Diagnosing the Image Problems
113
Resolving the Pixel Failure Problems
113
Resolving the Card Surface Debris Problems
116
Resolving the Incorrect Image Darkness Problems
119
Resolving the Ribbon Wrinkle Problems
122
Resolving the Excessive Resin Printing Problems
124
Resolving the Incomplete Resin Printing Problems
126
Resolving the Cut off or Off-Center Card Image Problems
128
Resolving the Poor Image Quality Problems
129
Printing a Test Image
130
Reviewing the Gray/Align YMC/K Self-Test
130
Reviewing the Color/Resin YMCK Self-Test
131
Reviewing the Color Bars YMC Self-Test
131
Reviewing the Card Count Self-Test
132
Reviewing the Magnetic Test Option
132
Section 3: Card Lamination Module
133
Safety Messages (Review Carefully)
133
Loading the Overlaminate
134
Adjusting the Card Lamination Module
137
Adjusting the Card Flattener
137
Adjusting the Card Guide Rail
139
Adjusting the Internal Card Guide
143
Attaching the Card Lamination Module
145
Section 4: Printer Adjustments
151
Safety Messages (Review Carefully)
151
Adjusting the Internal Card Guide
152
Printer Driver Options
154
Using the Device Options Tab
154
Adjusting for the Ribbon Type
155
Adjusting for the Color Matching
156
Adjusting for the Resin Dither
157
Using the Print both Sides Option (DTC520/DTC525 Only)
158
Using the Split 1 Set of Ribbon Panels Option (DTC520/DTC525 Only)
159
Using the Print Back Side First Option
160
Using the Print on Back Side Only Option (DTC520/DTC525 Only)
161
Using the Rotate Front by 180 Degrees Option
162
Using the Rotate Back by 180 Degrees Option (DTC520/DTC525 Only)
163
Using the Buffer Single Card Option
164
Using the Link Card to Print Job Option
165
Using the Disable Printing Option
166
Using the Image Color Tab
167
Using the K Panel Resin Tab
171
Selecting the Full Card with the K Panel Resin Tab
172
Selecting the Defined Area(S) with the K Panel Resin Tab
173
Selecting the Undefined Area(S) with the K Panel Resin Tab
174
Defining the Area to Activate the Card Grid
175
Measuring the Total Card Area
176
Defining the Positioning of the Area on the Card
178
Selecting the Print YMC under the K and Print K Only Options
180
Using the Magnetic Encoding Tab
182
Using the Encoding Mode Option
183
Encoding the Mode/Coercivity/Magnetic Track Selection
185
Using the Magnetic Track Selection Option
187
Reviewing the Enable MLE Support Checkbox
188
Using the Magnetic Track Options
189
Using the Bit Density Radio Buttons
190
Using the Character Size Radio Buttons
190
Using the ASCII Offset
191
Using the LRC Generation Radio Buttons
192
Using the Character Parity Radio Buttons
192
Using the Verification Option
193
Reviewing the Shift Data Left
194
Reviewing the ISO Track Locations
195
Reviewing the Sample String
195
Sending the Track Information
196
Reviewing the ASCII Code and Character Table
197
Using the Overlay/Print Area Tab
198
Using the Overlay/Print Area Dropdown Menu
199
Using the Overlay/Print Area
200
Using Security Options (Visual Security Solutions)
206
Selecting Orientation - Landscape under Card Tab
207
Selecting the Visual Security Solutions Dropdown Menu (a to D)
208
Selecting Orientation - Portfolio under Card Tab
209
Selecting the Visual Security Solutions Dropdown Menu (E to H)
210
Selecting the Verimark Radio Button
211
Selecting the Holomark Radio Button
212
Reviewing the Custom Verimark Card
213
Reviewing the Custom Holomark Card
214
Using Smartshield Area Dropdown Menu
215
Using the Card Tab
216
Selecting the Card Size
217
Using the Card Hopper Selection (DTC515/DTC525 Only) Option
219
Reviewing the Orientation
222
Specifying the Copies
222
Using the Test Print Button
223
Clicking on the about Button
224
Using the Image Position Button
225
Using the Lamination Tab (Only with Card Lamination Module)
228
Selecting the Lamination Position
229
Selecting the Lamination Side
230
Selecting the Lamination Type
231
Selecting the Lamination Type
232
Adjusting the Transfer Dwell Time and Transfer Temperature
233
Selecting the Sensors Button and Defaults Button
233
Calibrating the Card Lamination Module's Lamination Sensor
234
Section 5: Cleaning
235
Safety Messages (Review Carefully)
235
Cleaning the Printhead (850102)
236
Replacing the Card Cleaning Tape
237
Cleaning the Platen and Card Feed Rollers
239
Platen Roller
241
Cleaning the Platen
242
Cleaning the Printer's Exterior
243
Cleaning the Printer's Interior
243
Section 6 Packing the DTC500 Card Printer
245
Section 7 Board Level Diagnostics
246
Board Errors
246
Resolving the EE Memory Error
246
Resolving the EE Checksum Error
246
Resolving the DRAM Memory Error
247
Resolving the RAM Memory Error
247
Resolving the FPGA Error
247
Sensor Testing
248
Reviewing the Sensor Location and Voltages
249
Reviewing the Sensor Layout on Ribbon Sensor Array
250
Section 8 LCD On-Line Menu Navigation
251
Entering the LCD Menu and Selecting an Option
251
Using the Softkey and Scroll Buttons
252
Accessing the Menu Option Structure Tree
252
Selecting from the Menu Option Structure Tree
253
Using the LCD Menu
254
Printing the Self-Test
254
Reviewing the Gray/Align YMC (DTC510/515) and Gray/Align YMC/K (DTC520/525) Self-Test
255
Reviewing the Color/Resin YMCK Self-Test
255
Reviewing the Card Count YMC Self-Test
256
Reviewing the Standard Resin Self-Test
256
Using the Magnetic Test Option (Only with Magnetic Encoding Module)
257
Setting up the Printer
257
Print TOF and Print EOF Alignment Procedures
258
Preparing to Adjust the Print TOF and Print EOF
259
Setting the Print TOF
259
Setting the Print EOF
260
Adjusting the Ribbon Tension
262
Setting the Printhead Resistance
263
Adjusting the Image Darkness
264
Changing the Encoder Settings
265
Adjusting the Magnetic TOF
266
Changing the Hopper Settings
268
Changing the BAUD Rate Settings
269
Adjusting the Flipper Offset
269
Viewing the Report Supplies
270
Using the Show the Error Count Tool
270
Showing the Card Count
271
Selecting the System Upgrade (Firmware Upgrade)
271
Section 9 Firmware Updates
272
Firmware Updater Application Program
272
Downloading Firmware Updates
274
Updating the Printer's Firmware
275
Updating the Main Firmware
275
Updating the LCD Firmware
278
Section 10 DTC500 Enhancement Kit Instructions Overview
280
Reviewing the Parts (Included with the Kit; 1 Set Per Card Printer)
280
Reviewing the Required Tools
281
Reviewing the Required Media Supplies
281
Updating the Process Strategy
282
Determining the Card Printer Qualifications for the Update
282
Unpacking the Card Printer
283
Removing the Printer's Main Plastic Casing
284
Inspecting the Drive Pulley
285
Installing the Push-Clip Onto the Drive Roller
287
Removing and Installing the Card Feed Roller (D850415)
288
Installing the Sensor Holder
290
Installing the New Card Input Hopper in the Single Hopper Units (DTC510/520)
293
Installing the New Card Input Hopper in the Dual Hopper Units (DTC515/525)
296
Applying the Close Door While Printing Label (L000188)
299
Applying the Ribbon Loading Label (L000108)
300
Replacing the Plastic Printer Casing
301
Powering up the Unit and Confirming Its Ready Status
302
Upgrading the Firmware to Version 1.5.1
303
Confirming the Printer Operations
306
Removing the Media from the Printer
314
Repackaging the Printer
314
Section 11 Fargo Technical Support
316
Contacting Fargo Technical Support
316
Reading the Serial Numbers on a Fargo Printer
317
Finding out When a Fargo Card Printer was Manufactured
317
Reviewing Example No. 1: Serial Number 80453289
317
Reviewing Example No. 2: Serial Number A1280224
317
Section 12 Reviewing Spare Parts Lists
318
Reviewing the Spare Parts List for DTC 500 Series Card Printer
318
Reviewing the Spare Parts List for the DTC500 LAM
318
Glossary of Terms
319
Index
339
4
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FARGO electronics DTC510 Specifications
General
Brand
FARGO electronics
Model
DTC510
Category
Printer
Language
English
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