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PERSONA C30
FARGO electronics PERSONA C30 User Manual
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Persona
®
C30 Card Printe
r User Guide
(Rev. 2.2)
ï‚·
Single-side Model
ï‚·
Dual-side Model
ï‚·
Single-side (plus Mag) Model
ï‚·
Dual-side (plus Mag) Model
Part Number:
L000652
(user guide)
2
Table of Contents
Default Chapter
3
Table of Contents
3
Section 1: Introduction
8
How to Use the Manual
8
Safety Messages (Review Carefully)
9
Persona C30 Card Printer Overview
10
Reviewing the Persona C30 Block Diagram
10
Reviewing the Persona C30 Sequence of Operations
11
Reviewing the Persona C30 Boot up Sequence
14
Section 2: Specifications
15
Regulatory Compliances
15
Agency Listings
16
Technical Specifications
16
Functional Specifications
19
Printer Components: Front Cover to USB Port
20
Printer Components: Print Ribbons
21
Printer Components: Resin-Only Print Ribbons
22
Printer Components: Dye-Sublimation Print Ribbons
23
Printer Components: Dye-Sublimation/Resin Print Ribbons
24
Printer Components: Blank Cards
25
Printer Module: Flipper Table Module Assembly (D900200)
26
Section 3: Setup and Installation Procedures
27
Printer Setup and Installation
27
Choosing a Good Location
27
About Moisture Condensation
27
Unpacking and Inspection
28
Reviewing the Printer (Front View)
28
Reviewing the Printer (Front View; Cartridge Being Installed)
29
Connecting the Printer Power
30
Installing the Print Ribbon Cartridge
31
Installing Blank Cards into the Card Hopper
34
Lowering the Card Output Hopper
37
Flipper Table Module Installation
38
Installing the Flipper Table Module Assembly (D900200)
38
Printer Driver Installation
41
Installing the Printer Driver
41
Printing a Test Print Image
51
Printer Transport
53
Moving the Printer to Another Location
53
Section 4: General Troubleshooting
54
Safety Messages (Review Carefully)
54
Communications Errors
55
Resolving the Communication Errors
55
Print Process Errors
57
Resolving a Card Not Fed Error (Cards will Not Feed off the Hopper)
57
Resolving a Card Not Fed Error (Two (2) or more Card Feed at the same Time)
60
Resolving a Ribbon RFID Error (Ribbon RFID Antenna Is Corrupted)
62
Resolving a Ribbon RFID Error (Ribbon RFID Sensor Is Corrupted)
64
Resolving the Mag Verify Error
65
Resolving the no Mag Installed Error
68
Resolving a Ribbon Sensor Error (Ribbon Miscue)
70
Resolving a Ribbon Break Jam Error
72
Resolving a Ribbon out Error
74
Resolving a no Ribbon Installed Error
75
Resolving a Invalid Ribbon Error
77
Resolving a Wrong Ribbon Error
79
Resolving a Card Jam Error
81
Resolving a Headlift Motor or Sensor Error
83
Resolving the Cover Open Error Message
85
Resolving the Blank Output Issues
86
Flipper Table Module Assembly Problems
89
Resolving the no Flipper Table Module Problem
89
Resolving the Flipper Jam Error
90
Diagnosing Image Problems
92
Resolving the Pixel Failure Problems
92
Resolving the Card Surface Debris Problems
93
Resolving the Incorrect Image Darkness Problems
94
Resolving Ribbon Wrinkle Problems
96
Resolving the Excessive Resin Printing Problems
98
Resolving the Incomplete Resin Printing Problems
100
Resolving the Image Placement Problems
101
Resolving the Poor Image Quality Problems
104
Running the Self Test
105
Running the Standard Self Test Print
106
Running the Magnetic Self Test (Hico Only)
107
Section 5: Printer Adjustments
108
Table of Contents
108
Section 5: Printer Adjustments _______________________________________________5-1
111
Safety Messages (Review Carefully)
111
C30 Print Driver Options
112
Reviewing C30 Printer Drivers
112
Using the Card Tab (Persona C30)
113
Adjusting the Card Size Option
113
Adjusting the Orientation Option
114
Selecting the Number of Copies
115
Using the Diagnostics Button under the Card Tab
116
Using the Clean Printer Option
117
Using the Clean Printer Option (Continued)
118
Using the Test Print Button
119
Using the about Button
120
Using the Device Options Tab (C30)
121
Reviewing the Device Options Tab
121
Adjusting the Ribbon Type Option
122
Selecting the Auto Ribbon Select Option
123
Using the New Printer Driver (Version 2.1.5)
124
Changing the Color Profile Selection for the C30
125
Adjusting the Color Matching Option
127
Adjusting for the Resin Dither
128
Using the Print both Sides Option
129
Using the Split 1 Set of Ribbon Panels Option
130
Using the Print Back Side First Option
131
Using the Print Back Side Only Option
132
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees Options
133
Using the Disable Printing Option
134
Using the Image Color Tab (C30)
135
Using the Resin Heat (K) Option (Front and Back)
136
Using the Overlay Heat (O) Option
137
Using the Color Matching Option and Default Button
138
Using the Calibrate Tab (Persona C30)
139
Using the Image Position Controls
140
Using the Image Position Controls (Continued)
141
Using the Sensors Button
142
Using the Settings Button
143
Using the Magnetic Encoding Tab (Persona C30)
144
Using the Magnetic Track Selection Radio Buttons
145
Using the Magnetic Track Selection Radio Buttons (Continued)
146
Using the Magnetic Track Options Radio Buttons
147
Using the Bit Density Radio Buttons
148
Using the Character Size Radio Buttons
149
Reviewing the Enable MLE Support Checkbox
150
Using the ASCII Offset Radio Buttons
151
Using the LRC Generation Radio Buttons
152
Using the Character Parity Radio Buttons
152
Using the Shift Data Left Checkbox
153
Reviewing the ISO Track Locations
154
Sending the Track Information
155
Entering the Track Information
155
Reviewing Tracks 1, 2 and 3 (in Table Format)
156
Reviewing the Track Data Note
156
Reviewing the ASCII Code and Character Table
157
Using the Overlay / Print Area Tab (Persona C30)
158
Enabling the Frontside and Backside Options
159
Enabling the Frontside Option (Overlay / Print Area)
160
Enabling the Backside Option (Overlay / Print Area)
161
Using the Overlay / Print Area Dropdown Menu
162
Using the Overlay / Print Area Dropdown Menu (Continued)
163
Using the Overlay / Print Area
164
Using the Overlay / Print Area (Continued)
165
Using the Defined Area Option
166
Using the Defined Area Option (Continued)
167
Using the Defined Area Option (Continued)
169
Using the Defined Area Option (Continued)
170
Using Security Options (Visual Security Solutions) (Frontside Option Only)
171
Selecting Orientation - Landscape under Card Tab
172
Selecting the Visual Security Solutions Dropdown Menu (a to D)
173
Selecting Orientation - Portrait under Card Tab
174
Selecting the Visual Security Solutions Dropdown Menu (E to H)
175
Selecting the Verimark Radio Button (Frontside Option Only)
176
Selecting the Holomark Radio Button (Frontside Option Only)
177
Reviewing the Custom Verimark Card (Custom Graphic in a 2D Foil)
178
Sample 1: Verimark Card (Landscape - Orientation) - 4 Positions (Below)
178
Sample 2: Verimark Card (Portrait - Orientation) - 4 Positions (Below)
178
Reviewing the Custom Holomark Card (Custom Graphic in a 2D Foil)
179
Sample 1: Holomark Card (Landscape - Orientation) - 4 Positions (Below)
179
Sample 2: Holomark Card (Portrait - Orientation) - 4 Positions (Below)
179
Using the K Panel Resin Tab (C30)
180
Enabling the Frontside and Backside Options
181
Enabling the Frontside Option (K Panel Resin)
182
Enabling the Backside Option (K Panel Resin)
183
Selecting from the Print All Black with K Panel Options (Front and Back Options)
184
Selecting the Full Card Option (Front and Back Options)
185
Selecting the Defined Area(S) Option (Front and Back Options)
186
Selecting the Undefined Area(S) Option (Front and Back Options)
187
Selecting the Defined Area(S) Function (Front and Back Options)
188
Selecting the Defined Area(S) Function (Continued)
189
Selecting the Defined Area(S) Function (Continued)
191
Selecting the Defined Area(S) Function (Continued)
192
Selecting the Defined Area(S) Function (Continued)
194
Selecting the Print YMC under K and Print K Only Options
195
Using the Printer Information Tab (Persona C30)
196
Reviewing the Ribbon Information
197
Reviewing the Ribbon Level Indicator
198
Using the Printer Calibration Utility (Persona C30)
199
Using the Image Darkness Option
200
Using the Print Top of Form Option
201
Using the Print End of Form Option
202
Card Output
202
Card Input
202
Using the Print Left of Form Option
203
Using the Magnetic Encoder Voltage Offset Option
204
Adjusting the Hi-Co Voltage Offset
205
Adjusting the Lo-Co Voltage Offset
206
Using the Mag Top of Form Option
207
Using the Mag Top of Form Option (Continued)
208
Using the Ribbon Tension Option
209
Using the Flipper Home Offset Option
210
Using the Flipper Center Offset Option
210
Using the Flipper Smart Angle Offset Option
211
Section 6: Cleaning
212
Safety Messages (Review Carefully)
212
Persona C30 Card Printer/Encoders Cleaning Kit (Part Number 085976)
213
Part Number
213
Supplies (Included with the Cleaning Kit)
213
Cleaning the Printhead
214
Cleaning the Platen and the Card Feed Rollers
215
Cleaning the Printer's Interior
218
Cleaning the Printer's Exterior
218
Section 7: Packing the Card Printer
219
Section 8: Parts Replacement Section
220
Section 9: Board Level Diagnostics
221
Safety Messages (Review Carefully)
221
Sensor and Motor
222
Reviewing the Sensor Location and Voltages
222
Reviewing the Motor Voltages (When Active)
222
Section 10: Diagnostic Tool Utility
223
Using the Diagnostic Tool Utility
224
Selecting from the Printer Selection Menu
224
Reviewing Customized Diagnostic Utility Tabs for Your Printer
225
Selecting the Print Spooler Tab in the Diagnostics Utility
226
Selecting the Firmware Updates Tab in the Diagnostics Utility
231
Downloading Firmware Updates
232
Selecting the Firmware File
232
Placing the Printer in the Upgrade Mode
233
Sending the Firmware File
234
Selecting the Mechanics Tab in the Diagnostics Utility
235
Selecting the Self Tests Tab in the Diagnostics Utility
245
Selecting the Card Samples Tab in the Diagnostics Utility
246
Selecting the Magnetic Encoding Tab in the Diagnostics Utility
247
Selecting the about Button in the Diagnostics Utility
249
Selecting the Exit Button in the Diagnostics Utility
250
Section 11: Firmware Upgrades
251
Introduction
251
Requirements
251
Safety Messages (Review Carefully)
252
Downloading Firmware
253
Downloading Firmware (Continued)
254
Placing the Printer in the Firmware Upgrade Mode
267
Sending the Firmware File
269
Section 12: Fargo Technical Support
271
Contacting Fargo Technical Support
271
Reading the Serial Numbers on a Fargo Printer
272
Finding out When a Fargo Card Printer was Manufactured
272
Reviewing Example No. 1: Serial Number 80453289
272
Reviewing Example No. 2: Serial Number A1280224
272
Section 13: Reviewing the Spare Parts List
273
Reviewing the Persona C30 Spare Parts List
273
Section 14: Glossary of Terms
274
Section 15: Index
294
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User Manual
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FARGO electronics PERSONA C30 Specifications
General
Brand
FARGO electronics
Model
PERSONA C30
Category
Printer
Language
English
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