tracker will begin charging.
3. Press the button on your charging cable 3 times within a few seconds, briefly pausing
between presses. The button is on the end of the charging cable that is plugged into your
computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker
has restarted.
4. Unplug your tracker from the charging cable.
Your tracker should now work normally. If your tracker still doesn't work after a restart, contact
Customer Support.
Ace 2 & Inspire series
1. Plug the charging cable into the USB port on your computer or any UL-certified USB
wall charger.
2. Hold the other end of the charging cable near the port on the back of the tracker until it
attaches magnetically. The pins on the charging cable must connect securely with the
port.
3. Press and hold the button on your tracker for 5 seconds.
4. Release the button. When you see a smile icon and the tracker vibrates, the tracker
restarted.
Your tracker should now work normally. If your tracker still doesn't work after a restart, contact
Customer Support.
Blaze, Ionic & Versa series