9. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is levied to you for the services
provided.
GARDENA Manufacturing GmbH offers a two-year warranty (effective
as of the date of purchase) for this product. This warranty includes all
significant defects of the product that can be proved to be material or
manufacturing faults. This warranty is fulfilled by supplying a fully functional
replacement product or by repairing the faulty product sent to us free
of charge; we reserve the right to choose between these options.
This service is subject to the following provisions:
• The product was used for its intended purpose as per the recommenda-
tions in the operating instructions.
• Neither the purchaser nor a third party has attempted to repair the
product.
This manufacturer’s warranty does not affect warranty entitlements against
the dealer / retailer.
If problems arise with this product, please contact our Service depart-
ment or send the defective product along with a brief description of the
fault to GARDENA Manufacturing GmbH, making sure to have sufficiently
covered any shipping costs and to have followed the relevant postage
and packaging guidelines. A warranty claim must be accompanied by
a copy of the proof of purchase.
Consumables:
The blade is a consumable and is not included in the warranty.
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