Before you call for service... GEAppliancescam
Troubleshooting Tips Save time and money! Review the charts on the following
pages, or visit GEAppliances.com. You may not need to call for service.
Problem Possible Causes What To Do
Dishwasher won't run Fuseis blown, or the • Replacefuse or reset circuit breaker.Removeany other appliances
circuit breaker tripped from the circuit.
• Try pressingthe START/RESETpad(Electronicmodels)two times.
Power isturned off • In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Makesure it ison.
Noise Some ofthe sounds • Soft food disposalshredding action.
you'll hear are normal • Drainvalve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• Themotor stopping during the drying period.
• Waterdrainingout of tub immediatelyaftertouchingthe START/RESETpad.
Utensils are not secure • Makesure everything is secured in dishwasher.
in rack or something small
has dropped into rack
Rattling dishes when • Make sure dishes are properly loaded.Seethe Loadingthe
the spray arm rotates dishwasher rockssection.
Motor hums • Dishwasherhas not been used on a regular basis. Ifyou do not use
your dishwasher often,set itto fill and pump out once every week.
Thiswill help keepthe seal moist.
Water standing in This is normal • A small amount of clean water around the outlet on the tub bottom
the bottom of the tub atthe back of the tub keepsthe water seallubricated.
Water won'tpump Drain isclogged • Ifyou have an air gap, clean it.
out of the tub • Checkto seeifyour kitchensink is draining well. If not, you may need
a plumber.
• Ifthe dishwasher drains into a disposer,run disposer clear.
Suds in the tub Wrong detergent • Useonly automatic dishwasher detergents to avoid sudsing.
was used Cascade? Cascade®Complete and Electrasol®Automatic Dishwashing
Detergents have been approved for use in all GEdishwashers.
• Toremove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Modelswith a Dial:
Closeand latch the dishwasher. Pump out water by slowly turning the
Dialuntil a drain period isreached. Repeat ifnecessary.On Modelswith
ElectronicControl: Pumpout water by pressingthe START/RESETpad,
then 10 seconds later,pressSTART/RESETpadagain. Repeatif necessary.
• Alwayswipe up rinse agent spills immediately.
• Useof the RINSEONLVcycle after adding the dish to the load
can decreasethe level of staining. GErecommends Cascade®
Plastic Booster to help remove these types of stains.
• Removethe stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
Rinseagent was spilled
Stained tub interior Some tomato-based
foods can cause reddish
stains
Teaor coffee stains
An overall yellow or
brown film can be
caused by iron deposits
in water
_tkWARNING
Beforecleaning interior,wait at least 20 minutes after a cycle for the
heating elements to cool down. Failureto do socan result in burns.
ADVERTENCIA
Antesdelimpiarel interior,espereparIo menos20minutesdespuesde uncicIo
paraqueloselementoscalentadoresseenfrfen.Nohacerlopuedeprovocar
quemaduras.
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
White film on inside
surface-hard water
minerals
• GErecommends Cascade Crystal Clear_to help prevent hard water
mineral depositsfrom forming.
• Rundishwasher with citric acid to remove mineral deposits. Citric
acid (Partnumber: WD35X15D can be ordered through GEParts.
Seeback cover for ordering information.
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