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49-80737
Problem Possible Cause What To Do
DISPLAY
The display is blank Power saver mode may be activated. Check the Settings menu for clock display
settings. Turn the display on.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Power outage or surge Reset the clock. If the oven was in use, you must
reset it by pressing the Clear/Off pad, setting the
clock and resetting any cooking function.
“Control is LOCKED”
appears in display
The control has been locked. Press and hold Settings pad for 3 seconds to
unlock the control.
Control display is lit yet
oven will not start
Clock is not set. Set the clock.
Door not securely closed. Open the door and close securely.
Start/Pause pad or selector dial
not pressed after entering cooking
selection.
Press Start/Pause pad or selector dial.
Another selection already entered in
oven and Clear/Off pad not pressed to
cancel it.
Press Clear/Off pad.
Size, quantity or cooking time not
entered after final selection.
Make sure you have entered cooking time after
selecting.
Clear/Off pad was pressed
accidentally.
Reset cooking program and press Start/Pause
pad.
OTHER PROBLEMS
The door and inside of
the oven feels hot
The heat lamps produce intense heat
in a small space.
This is normal. Use oven mitts to remove food
when ready.
Oven will not start A fuse in your home may be blown or
the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Cannot edit cooking
features
Some pre-programmed cooking
features may not be able to be edited
to prevent degradation of cooking
performance.
This is normal.
The pads on one side
of the control do not
function
The control has locked out the use of
these pads and need to be reset.
Press and hold the Clear/Off pad on the other
side of the display for 30 seconds. If this does not
reset the control, it may be necessary to cycle the
circuit breaker.
TROUBLESHOOTING TIPS (Upper Oven)
Troubleshooting tips ... Before you call for service