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Problem Solver
www.GEAppliances.com
Problem Possible Cause What To Do
Washer won’t operate Control panel is asleep • This is normal. Press POWER, the Touch Screen
or any button to activate the control panel.
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Make sure the cycle was set correctly, close the lid and
press START.
Lid is open—safety feature. • Close lid and reset cycle, to the beginning if necessary.
Prevents the washer from filling Press START.
and operating when lid is up.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in and press
POWER.
START was not pressed after a • Press START.
cycle was set
Extremely low water pressure • Press START again.
Washer is too cold • If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will
not come on.
For a complete list of solutions to common washer problems, use the
Troubleshooting Tips feature located by pressing the HELP button
while on the washer Home Screen (see Using the Troubleshooter).
If your washer will not operate, check the Problem Solver below:
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