Product Assistance Procedures
You have purchased a quality piece of furniture. Our internaonal team has
spent many hours designing and engineering this piece and packaging to ensure
you will be sasfied with your purchase. But if for any reason you need help
with your purchase please contact us at any me.
Procedures to follow should you have any quesons:
Most inquiries can be answered by vising our website www.storkcra.com
There you can order parts, find assembly instrucon, and get answers to
frequently asked quesons on all of our brnds.
You can also email us at parts@storkcra.com
In order for us to provide you with the best service possible, please include the
following informaon in your mail.
1. Your Name
2. Address
3. Phone number
4. Item number and descripon of your product.
5. PO#
6. Producon Date.
All product informaon will be on the product label located on the back of all
dressers and other furniture, and on either the inside boom of the headboard,
crib ends, or stabilizer bar of your crib, depending on which model you have.
Someone will contact you via e-mail or phone to help you with your issues.
If you do not have internet access, you can fax your informaon to 604-274-9727
If you do not have internet or fax access, please call us toll free at 1-877-274-0277
Be sure to have all the above informaon ready to give to your Client
Service Specialist.
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