Haier HW120-B14979 User Manual

EN
9-Troubleshooting
23
Problem Cause Solution

• Heating error. • Contact the After sales service.

• Motor error. • Contact the After sales service.

• Water level sensor error. • Contact the After sales service.
 or 
or 
• Abnormal communication error. • Contact the After sales service.

• Unbalanced load error. • Check and balance laundry load in the drum.
Reduce the load.
Problem Cause Solution
Washing machine fails
to operate.
• Programme is not yet started. • Check programme and start it.
• Door is not properly closed. • Close the door properly.
• Machine has not been switched on. • Switch the machine on.
• Power failure. • Check power supply.
• Child lock is activated. • Deactivate child lock.
Washing machine
will not be fi lled with
water.
• No water. • Check water tap.
• Inlet hose is kinked. • Check inlet hose.
• Inlet hose fi lter is blocked. • Unblock inlet hose fi lter.
• Water pressure is less than 0.03 MPa. • Check water pressure.
• Door is not properly closed. • Close the door properly.
• Water supply failure. • Ensure the water supply.
Machine is draining
while being fi lled.
• Height of drain hose is below 80 cm. • Make sure that drain hose is
properly installed.
• Drain hose end could reach into
water.
• Make sure the drain hose is not
in water.
Drainage failure. • Drain hose is blocked. • Unblock drain hose.
• Pump fi lter is blocked. • Clean pump fi lter.
• Drain hose end is higher than 100 cm
above fl oor level.
• Make sure that drain hose is
properly installed.
Strong vibration while
spinning.
• Not all transportation bolts have
been removed.
• Remove all transportation bolts .
• Appliance has no solid position.
• Ensure solid ground and a levelled
position.
• Machine load is not correct. • Check load weight and balance.
Operation stops
before completing
wash cycle.
• Water or electric failure. • Check power and water supply.
Operation stops for
a period of time.
• Appliance displays error code. • Consider display codes.
• Problem due to load pattern. • Reduce or adjust load.
• Programme performs soaking cycle. • Cancel programme and restart.
9.3 Troubleshooting without display code

Haier HW120-B14979 Specifications

General

Door color	Black
Door hinge	Left
Control type	Rotary, Touch
Display type	LED
Loading type	Front-load
Drum material	Stainless steel
Product color	White
Built-in display	Yes
Custom panel-ready	-
Appliance placement	Freestanding
Drum capacity	12 kg
Cycle time (max)	238 min
Delay start (max)	24 h
Spin-drying class	B
Maximum spin speed	1400 RPM
Noise level (spin)	69 dB
Noise level (wash)	54 dB
Number of washing programs	14
Cycle time (quick washing program)	15 min
AC input voltage	220 - 240 V
Energy efficiency scale	A to G
Water consumption per cycle	56 L
Energy consumption washing per cycle	- kWh
Package depth	714 mm
Package width	653 mm
Package height	890 mm
Package weight	86000 g

Weight and Dimensions

Width	600 mm
Height	850 mm
Weight	80000 g
Door diameter	320 mm