iv
● We recommend you send the device back for
calibration once a year, and please contact the
local dealer for the information on
maintenance points.
Technical support
● The https://www.hikmicrotech.com portal will help
you as a HIKMICRO customer to get the most out of
your HIKMICRO products. The portal gives you
access to our support team, software and
documentation, service contacts, etc.
Using Environment
● Make sure the running environment meets the
requirement of the device. The operating
temperature shall be -10°C to 50°C (14°F to 122°F),
and the operating humidity shall be 95% or less.
● DO NOT expose the device to high electromagnetic
radiation or dusty environments.
● DO NOT aim the lens at the sun or any other bright
light.
Emergency
If smoke, odor, or noise arises from the device,
immediately turn off the power, unplug the power
cable, and contact the service center.
Manufacture Address:
Room 313, Unit B, Building 2, 399 Danfeng Road,
Xixing Subdistrict, Binjiang District, Hangzhou,
Zhejiang 310052, China
Hangzhou Microimage Software Co., Ltd.
COMPLIANCE NOTICE: The thermal series products
might be subject to export controls in various
countries or regions, including without limitation,
the United States, European Union, United
Kingdom and/or other member countries of the
Wassenaar Arrangement. Please consult your
professional legal or compliance expert or local
government authorities for any necessary export
license requirements if you intend to transfer,
export, re-export the thermal series products
between different countries.
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