Troubleshooting
Problems and solutions
If you come across a problem, please refer to the troubleshooting checklist below. If the problem still
persists, please contact Hoover Customer Care for further assistance.
Stick vac does
not work
• Does the battery need charging?
• Has the hand vac been assembled correctly back into the body
of the stick vac?
Suction power
has decreased
• Check the dust cup, is it full and does it need to be emptied?
• Is the HEPA lter blocked? Does it need to be replaced or cleaned?
• Is there a blockage in the air inlet tunnel or on the roller of the
power brush that needs to be removed?
The stick vac will
not charge
• Is the charger connected correctly to the power socket?
• Has the hand vac been correctly assembled to the body of the stick vac?
The cleaner has
been charged
but unable to get
enough run time
from the cleaner
• Has the stick vac been fully charged – 6-8 hours?
• Does the battery require replacement?
To Next Page
Loading...
Need help?
General
