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Consumer Sertices
Our ConsumerServicesare designedwith your needsand wants in mind.
—
WarrantyProtection
Beforeyournewapplianceleft the factory,it went
And youhavea writtenwarrantyto protect you. Seethe
through rigoroustests to detect manufacturingdefects.
warrantyon the backpageof this bookfor details.
ConvenientService
Whetheryourapplianceisin or out of warranty,you’re
just a phone callawayfrom our nationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization. Look in
the White or YellowPagesof yourtelephonedirectoryfor
HOTPOINT FACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINT FACTORYSERVICEor
HOTPOINT CUSTOMERCARE” SERVICE.
Servicecan normallybe scheduledat yourconvenience
and the techniciandrivesa fully-stockedparts service
truck sothat, inmost cases,the repair can be completed
in onevisit.
We’reproud of our serviceand want you to be pleased,
but if for somereasonyouare not happywiththe service
youreceive,hereare three stepsto followfor furtherhelp.
FIRST,contact the peoplewhoservicedyourappliance.
Explainwhyyouare not pleased.In mostcases,this will
solvethe problem.
NEXT,if youare stillnot pleasedwriteall the details
—includingyourphone numberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,if yourproblemisstillnot resolved,write:
Major ApplianceConsumerActionPanel
20North WackerDrive
Chicago, Illinois60606
ServiceContrac@
Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
If youprefer to budgetyour repair expenditures
instead of beingsurprisedbythem, Hotpojnt
offers servicecontracts for varyingIengthsof
time on all Hotpoint major appliances.With a
contract, we’llkeepyour appliancein good
operating conditionduringthe contract period
at no additional charge.
,
Servicecontractslet youpaytoday’spricesfor
servicea month, a year,or severalyearsfrom
now.And, you’llreceiveservicefrom Hotpoint
trained servicetechniciansusingonlygenuine
Hotpoint parts. If youhaveany questionsabout
ServiceContracts, call TOLL-FREE
800.626.2224.(In Kentucky,call800.292.2057.)
The QuickFix”System
Youcansavemoneyandtime
by doingit yourself.
For do-it-yourse!ferswhowouldprefer to fix
Hotpoint major appliancesthemselves...
Hotpoint offers an industryfirst, the Quick
Fix@System.
A programfor do-it-yourselfappliancerepair,
the systemincludes
step-by-steprepairmanuals
for refrigerators, most non-microwaveelectric
ranges,dishwashers,and standard and large
capacitywashersand dryers,plus
specially
packagedreplacementparts,
and technicalhelp
witha
tol[-free800number.
Help forYouby Phone
%.-
Shouldyouneedhelp in the selectionand
The GE AnswerCenterTMconsumer
purchase of newappliances, or havequestions
information serviceisopen24hours a day,
about the operationof the Hotpoint appliances
sevendays a week.
you nowown—orhave
anyother questions
Our staff of expertsstands readyto assistyou
about Hotpoint consumerproducts or services,
~
The GE AnswerCentd;
anytime.
you are onlya
TOLL-FREE call away.
800.626.2000
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