HP E23 G4 User Manual

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 4
Rear and side components ..................................................................................................................................... 5
Locating the serial number and product number .................................................................................................. 6
3 Illustrated parts catalog .............................................................................................................................................. 8
How to order parts ................................................................................................................................................. 9
4 Removal and replacement procedures ...................................................................................................................... 11
Preparation for disassembly ................................................................................................................................ 11
RC .......................................................................................................................................................................... 11
Power board ......................................................................................................................................................... 14
Connector repair .................................................................................................................................................. 16
D-Sub connector CRT1 .............................................................................................................................. 16
HDMI connector HDMI1 ............................................................................................................................. 17
DP connector DP1 ..................................................................................................................................... 17
USB-B connector USB1 ............................................................................................................................. 18
USB-A connector USB2 ............................................................................................................................. 19
Function test ........................................................................................................................................................ 19
Support and troubleshooting .............................................................................................................................. 20
Index ..................................................................................................................................................................... 22

HP E23 G4 Specifications

General

Color gamut	72 %
Screen shape	Flat
Display diagonal	23 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Maximum refresh rate	60 Hz
Viewable size, vertical	286.4 mm
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	1000:1
Display number of colors	-
Viewable size, horizontal	509.1 mm
Digital vertical frequency	50 - 60 Hz
Digital horizontal frequency	30 - 80 kHz
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Product color	Black, Silver
Market positioning	Business
Cables included	AC, DisplayPort, HDMI, USB, VGA
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Energy efficiency scale	A to G
Power consumption (max)	51 W
Power consumption (standby)	0.5 W
Power consumption (typical)	21 W
Package depth	223 mm
Package width	581 mm
Package height	372 mm
Package weight	8000 g
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	207 mm
Width (with stand)	521.6 mm
Height (with stand)	489.8 mm
Weight (with stand)	5400 g
Depth (without stand)	47 mm
Height (without stand)	313.1 mm