HP Elite Dock with Thunderbolt 3 User Manual

3
Technical white paper | HP Elite Dock with Thunderbolt 3 & HP ZBook Dock with Thunderbolt 3
Best practice: docking/undocking
It is recommended that the HP Elite Dock with Thunderbolt 3 or HP ZBook Dock with Thunderbolt 3 be plugged into the HP
notebook or HP ZBook Mobile Workstation while it is fully on or fully o (not in a standby or hibernate state). When detected,
a Thunderbolt icon, shown in Figure 3, will appear in the system tray� At this point, the HP notebook or HP ZBook Mobile
Workstation will start initializing all the devices connected to the dock, so there might be a slight delay before the devices are
ready to use�
When removing the HP Elite Dock with Thunderbolt 3 or HP ZBook Dock with Thunderbolt 3 from your HP notebook or HP
ZBook Mobile Workstation, it is recommended to unplug the dock rst, wait until the Thunderbolt icon (see Figure 3) in the
system tray is gone, and then put the notebook or mobile workstation into Standby, Hibernate, Restart or Shut-down state�
Figure 3. Thunderbolt Software Icon in system tray
Updating BIOS, rmware, and drivers related to the Thunderbolt™ 3 Dock
If you purchased your computer before May 2016, these updates are required� If you are unsure of when your computer was
purchased, HP recommends following this procedure� Otherwise, continue to Step 3�
Note: HP recommends updating the BIOS and software and drivers before connecting to the dock; otherwise, the dock might not work. For
optimal performance, be sure to keep all software and drivers on your computer updated.
To update the BIOS, rmware, and software/drivers:
1� Go to hp�com/support. Select Get software and drivers, enter your computer model number (located on the computer
service label), and then select Find my product.
2� Click the link for your specic computer and then select your operating system.
3� Download and install the latest BIOS�
4� Restart the computer�
5� Repeat steps 1 and 2�
6� Download and install the latest Intel® Thunderbolt Secure Connect driver.
7� Restart the computer�
8� Repeat steps 1 and 2�
9� Download and install the latest Intel Thunderbolt Firmware Update Utility�
10� Restart the computer�
11� Repeat steps 1 and 2�
12� Download and install the following updates in any order:
a� Graphics drivers
b� ASMedia eXtensible Host Controller Driver
c� Broadcom Ethernet Controller Driver
d� Conexant USB Driver
13� Restart the computer�
Now, you can connect the dock to your computer�
Pre-boot support
The docking station is not supported in the pre-OS environment (PXE boot, USB devices in pre-boot, etc.). Peripherals
connected to the docking station do not function outside of the Operating System�
vPro™ support
vPro
TM
functionality is not supported through the docking station Local Area Network (LAN). To enable vPro
TM
support, either
access through a wireless network or by plugging into the LAN on the notebook or mobile workstation where available.

HP Elite Dock with Thunderbolt 3 Specifications

General

Brand	HP
Model	Elite Dock with Thunderbolt 3
Category	Docking Station
Language	English