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6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 28

Component replacement procedures .................................................................................................................. 28

Back cover ......................................................................................................................................... 29

Display panel ..................................................................................................................................... 30

Battery ............................................................................................................................................... 32

Hall sensor board .............................................................................................................................. 34

Kickstand hinges ............................................................................................................................... 35

Solid-state drive ................................................................................................................................ 36

WLAN module .................................................................................................................................... 38

WWAN or GPS module (select products only) ................................................................................... 40

Webcam ............................................................................................................................................. 42

Microphone board ............................................................................................................................. 43

Rear webcam ..................................................................................................................................... 45

System board .................................................................................................................................... 47

POGO connector ................................................................................................................................ 48

Fan ..................................................................................................................................................... 49

Fingerprint reader board ................................................................................................................... 51

Speakers ............................................................................................................................................ 53

Antennas ............................................................................................................................................ 54

7 Backing up, restoring, and recovering ........................................................................................................... 57

Creating recovery media and backups ................................................................................................................ 57

Creating HP Recovery media (select products only) ......................................................................... 57

Using Windows tools ........................................................................................................................................... 58

Restore and recovery ........................................................................................................................................... 59

Recovering using HP Recovery Manager ........................................................................................... 59

What you need to know before you get started ............................................................. 59

Using the HP Recovery partition (select products only) ................................................. 60

Using HP Recovery media to recover .............................................................................. 60

Changing the computer boot order ................................................................................ 61

Removing the HP Recovery partition (select products only) ......................................... 61

8 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 62

Using Computer Setup ......................................................................................................................................... 62

Starting Computer Setup .................................................................................................................. 62

Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 62

Navigating and selecting in Computer Setup ................................................................................... 62

Restoring factory settings in Computer Setup ................................................................................. 63

Updating the BIOS ............................................................................................................................. 63

Determining the BIOS version ......................................................................................... 63

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HP Elite x2 1012 G2 Specifications

General

Form factor	Convertible (Detachable)
Product type	Hybrid (2-in-1)
Product color	Silver
Country of origin	China
Display diagonal	12.3 \
Touch technology	Multi-touch
Display resolution	2736 x 1824 pixels
Native aspect ratio	3:2
Bus type	OPI
Stepping	H0
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
System bus rate	4 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-7600 Mobile Series
Processor socket	BGA 1356
Processor threads	4
Processor codename	Kaby Lake
Configurable TDP-up	25 W
Processor frequency	2.8 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x2, 1x4, 2x2, 2x1, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.9 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Internal memory	8 GB
Memory clock speed	1866 MHz
Internal memory type	LPDDR3-SDRAM
Maximum internal memory	16 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe 3.0, PCI Express
Storage media	SSD
SSD form factor	M.2
Total storage capacity	512 GB
Compatible memory cards	MicroSD (TransFlash)
Number of SSDs installed	1
On-board graphics card ID	0x5916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 620
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	32 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Battery capacity	47 Wh
Battery life (max)	10 h
Video capturing speed	30 fps
Front camera resolution	1920 x 1080 pixels
Front camera signal format	1080p
Rear camera resolution (numeric)	8 MP
Front camera resolution (numeric)	5 MP
AC adapter power	65 W
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.2
Mobile network generation	4G
Sustainability certificates	ENERGY STAR
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Pointing device	Clickpad
Processor code	SR33Z
Processor ARK ID	97466
Processor package size	42 x 24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00