HP ENVY 17 User Manual

Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1. Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 84.
b. Hard drive
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you
want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Download the latest UEFI version:
1. Go to http://hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run.
Download any version of UEFI for a specific product:
1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed.
2. Click Drivers & Downloads.
3. In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you
want.
84 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) – Windows 8.1

HP ENVY 17 Specifications

General

Bus type	DMI
Stepping	D2
Tjunction	100 °C
Processor cache	6 MB
Processor cores	4
Processor model	i7-2670QM
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-2600 Mobile Series
Processor socket	BGA 1224
Processor threads	8
Processor codename	Sandy Bridge
Processor frequency	2.2 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	3.1 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	45 W
CPU multiplier (bus/core ratio)	22
Maximum number of PCI Express lanes	16
Motherboard chipset	-
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	1333 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	16 GB
3D	Yes
HDD speed	7200 RPM
HDD capacity	750 GB
HDD interface	SATA
Storage media	HDD
Optical drive type	Blu-Ray DVD Combo
Total storage capacity	1500 GB
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, xD
Number of HDDs installed	2
Number of SSDs installed	0
Display surface	Gloss
Display diagonal	17.3 \
Display brightness	400 cd/m²
Native aspect ratio	16:9
On-board graphics card ID	0x116
Discrete graphics card model	AMD Radeon HD 6850M
Maximum graphics card memory	4.837 GB
On-board graphics card model	Intel® HD Graphics 3000
Discrete graphics memory type	GDDR5
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1200 MHz
Audio system	Beats Audio
Video capturing speed	24 fps
Front camera resolution	1280 x 720 pixels
Wi-Fi standards	802.11a, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	1
Pointing device	Clickpad
Operating system installed	Windows 7 Home Premium
Form factor	Clamshell
Product type	Laptop
Product color	Silver
Country of origin	China
Processor code	SR02S
Processor ARK ID	53470
Processor package size	31 mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	62 Wh
Battery life (max)	- h
Number of battery cells	6
AC adapter power	120 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Password protection type	Power on
Operating altitude	-15 - 3048 m
Non-operating altitude	-15 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	271 mm
Width	416 mm
Height	32.6 mm
Weight	3400 g