User’s Guide www.hp.com 14
Troubleshooting
Problem Solution
I cannot get a GPS signal • Ensure your GPS receiver is switched on and fully charged up.
• Take your GPS receiver outside so you have a clear view of the
sky.
• Allow 5-10 minutes to receive a GPS signal. If GPS receiver has
a valid signal, the green LED flashes.
I cannot connect my GPS
receiver to my PocketPC
• Check your GPS receiver and your iPAQ PocketPC are within
5-10 yards apart.
• Check the Bluetooth Radio on your iPAQ PocketPC is switched
on by tapping the Bluetooth icon at the bottom right side of the
Start screen.
• Check your GPS receiver is switched on and charged.
• Switch on the power switch; if the GPS receiver is not charged
up the power LED is red.
My GPS receiver has asked me
for a passkey to connect
The GPS receiver has a default passkey of 2003.
The Bluetooth Manager may be set to require a passkey.
• Tap on the Bluetooth icon > Bluetooth Settings.
• Tap the right arrow key at the bottom of the screen to the Serial
Port tab.
• Ensure the Authentication (Passkey) required check box
is unchecked.
How do I know my GPS
receiver is working
• Verify the GPS receiver has a flashing blue light.(Bluetooth radio
is switched on.)
• Verify the GPS receiver has a green light. A solid light indicates
there is no valid GPS signal; a flashing light indicates there is a
valid GPS signal.
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