HP OMEN 24 User Manual

18
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is off.
Press the monitor power
button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button for
10 seconds to disable the
Power button lockout feature.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Auto-Sleep Mode.
Press any key on the
keyboard or move the mouse
to inactivate the screen
blanking utility.
Video card is incompatible.
Open the OSD menu and
select the Input menu. Set
Auto- Switch Input to Off
and manually select the
input. Or replace the video
card or connect the video
cable to one of the
computer’s on-board video
sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low.
Open the OSD menu and
select Brightness to adjust the
brightness scale as needed.
“Check Video Cable”
is displayed on the screen.
Monitor video cable is disconnected.
Connect the appropriate
video signal cable between
the computer and monitor. Be
sure that the computer power

HP OMEN 24 Specifications

General

Haze rate	25 %
Color depth	8 bit
Color gamut	90 %
Pixel pitch	0.28 x 0.28 mm
Screen shape	Flat
Pixel density	93 ppi
Display diagonal	23.8 \
Surface hardness	3H
Anti-glare screen	Yes
Native aspect ratio	16:9
Vertical scan range	60 - 165 Hz
Horizontal scan range	30 - 210 kHz
sRGB coverage (typical)	99 %
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.5 cm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
DisplayPort version	1.4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	40 W
Power consumption (standby)	0.5 W
Power consumption (typical)	25 W
Package depth	164 mm
Package width	595 mm
Package height	407 mm
Package weight	9330 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Height adjustment	100 mm
Panel mounting interface	100 x 100 mm
Product color	Black
Country of origin	China
Market positioning	Gaming
HP segment	Home
AMD FreeSync type	FreeSync Premium

Weight and Dimensions

Depth (with stand)	198.3 mm
Width (with stand)	539.4 mm
Height (with stand)	465.3 mm
Weight (with stand)	6350 g
Depth (without stand)	52 mm
Height (without stand)	321.5 mm